Job Information
City of New York Director, Taxi Improvement Fund and Grants in New York, New York
Job Description
The New York City Taxi and Limousine Commission (TLC) is the city agency responsible for oversight of the for-hire vehicle industries in New York City, including the drivers and owners of yellow medallion taxis, green Boro Taxis, community car services, black cars (include those booked via smartphone app), certain luxury limousines, commuter vans, and paratransit vehicles. These industries serve more than 1,000,000 passengers each day and are a key component of the city’s transportation network. Through functions such as driver background checks, vehicle inspections, and driver education, TLC’s role is to promote the highest standards of safety and consumer protection in the industries we regulate.
TLC is seeking a Director of Taxi Improvement Fund and Grants. The ideal candidate is a self-starter that has experience supervising staff and can roll up their sleeves alongside staff to keep operations running appropriately. The selected candidate will be expected to improve processes that programs in their portfolio rely upon and will develop quality assurance mechanisms and controls to further enhance the programs. Strong data management and analysis skills are necessary to ensure the Director is successful in their endeavors.
The primary role of the Director is to oversee the staff and administration of the Taxi Improvement Fund (TIF) program. TIF supports medallion owners and drivers who are involved in the city’s Yellow Cab fleet that utilizes Wheelchair Accessible Vehicles (WAVs) through the distribution of trip-based drive incentives as well as regular financial support to WAV vehicle owners. It is anticipated that the director will oversee other programs related to TLC grants and accessibility as the need for these programs arise.
Responsibilities include, but are not limited to, the following:
-Oversee staff resources to perform analysis, quality assurance and other tasks required for the TIF program to operate optimally
-Assist in the generation and distribution of regular cycle driver and owner incentive payments.
Conduct extensive research and analyses on WAV fleet data, including, but not limited to, trip data, driver and owner enrollment, payment details and history, vehicle information and other factors impacting the program.
Use SQL or another programming language to perform summary data reporting using large datasets and critically analyze statistical findings.
Respond to ad-hoc data summary reporting and statistical analyses requests.
Ensure statistical data analyses and data summary report quality by implementing quality control measures and establish regular cycle for all reoccurring external reporting requirements.
Assist with the development and or updating of procedure manuals, reports, and documentation.
Identify data discrepancies between banking information and internal database systems (TAMIS).
Utilize subject matter expertise to make operational changes/enhancements to existing programs.
Qualifications
A baccalaureate degree from an accredited college and four years of satisfactory full-time experience related to the area(s) required by the particular position; or,
Education and/or experience which is equivalent to "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.