As a Chief Administrative Office (CAO) is comprised of multiple global functions that support JPMorgan Chase's businesses in 60 countries, including Finance & Business Management (F&BM), Global Real Estate, Global Security, Document & Business Solutions, Global Supplier Services, CAO Strategic Initiatives, Corporate Aviation, Corporate Insurance, Amenity Services, Firmwide Business Resiliency, and Firmwide Business Workforce Strategy. CAO colleagues around the world are helping the company work better, faster, cheaper and safer. We protect and support employees providing a multitude of critical services across the firm's global operations.

As a Control Manager, in the Chief Administrative Office, you will be responsible for the Global Supplier Services risk and control environment coverage, including issue identification, escalation, remediation and validation; reporting, metrics and root cause analysis; and partnering with Operational Risk, Compliance and Audit. You will support the function with managing and reporting on the operational risk environment. The team partners with business and operations executives, control teams, risk/compliance, audit, technology, corporate sectors and other lines of businesses in the identification and mitigation of operational risk.

Job Responsibilities:

• Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols

• Review and analyze program related data (e.g., KRI/KPI) to support business-related programs and strategies

• Provide leadership support for the end-to-end execution of the Risk & Control Self-Assessment, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk

• Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions

• Add unique aspects to this job here (e.g., specialized technology, business knowledge, governance travel requirements, and regional responsibilities

• Support the firmwide outsourcing risk stripe in adoption of consistent risk practices to manage supplier failure risk

• Provide ongoing feedback and training and develop employees on risk concepts and the application to risk and control evaluation

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent experience required

• 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance

• Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate a Risk & Control Self-Assessment in conjunction with business partners

• Proficient knowledge of risk management in outsourcing

• Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

• Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner

• Networking - exceptional interpersonal skills; exceptional collaboration and relationship building skills

• Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary

Jersey City,NJ $118,750.00 - $190,000.00 / year; NewYork,NY $99,750.00 - $190,000.00 / year