Case Manager (Phelps)

Job Details

Job Location

Phelps House - New York, NY

Salary Range

$40,200.00 - $50,247.00 Salary/year

Description

Organization Overview:The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults throughout Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Purpose of Position: The purpose of the Case Manager position will be to join a team of social workers to provide social services that enhance the clients’ overall quality of life and increase their access to a variety of resources. Our focus is on financial stability, health and wellness, food, and housing security. The ideal candidate will possess strong interpersonal skills to facilitate collaboration with the team and together deliver impactful results.

Schedule:Monday through Friday 35 hours per week

Salary Range: $40,200 to $50,247

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Qualifications

• Assist and advocate for older adults by providing support with a wide range of issues, including benefits, utilities, home care and assorted resourcesDocument the assistance provided to clients and maintain a daily log of such services

• Assist the team with program related social, educational, and cultural activities provided in group settings

• Provide ongoing reassurance calls to homebound clients or isolated clients

• Perform outreach activities such as outreach calls, surveys, and communication of relevant information regarding building activities and community events

• Conduct initial intakes and update clients’ charts as needed when changes take place. (change of insurance, phone number, emergency contact information)

• Assist clients to make a smooth transition into Phelps House when they move in by helping them with the following tasks (change of address form, assorted benefits and health insurance notification of new address, utilities’ installation and change of address)

Phelps House Team Member

• Attend staff meetings, supervision sessions, mandatory trainings, and case conferences

• Participate in program assessment and improvement plans

Qualifications/Educational Requirements

• Bachelor’s degree in social work, human services, or related field or

• Associate degree in social work, human services or related field and at least two years of experience working with an older adult population

• Bilingual English/Spanish required

• Computer skills (Word, Excel)

• Strong writing and verbal communication skills

• Prior experience working with older adults preferred

Employee Benefits :

• Medical/Dental/Vision

• Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts

• 403B Thrift Retirement Plan

• 12 Annual Sick Days

• 12 Agency Holidays

• 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment

• Total of more than 6 weeks (a month and half) of paid time off

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.