• Job Type: Officer of Administration
• Regular/Temporary: Regular
• Hours Per Week: 35
• Building: Studebaker
• Salary Range: $85,000 -$93,000

Position Summary

Reporting to the Associate Director of Accounts Payable, the Assistant Director is the subject matter expert for all Accounts Payable Audit & Review policies and procedures. The Associate Director is responsible for the day-to-day supervision of a staff of 7 Accounts Payable Specialists and is wholly responsible for managing and providing a full range of support for the payment of vendor invoices via ARC and expense reimbursements via Concur.

The incumbent will demonstrate a Process Improvement mindset with the ability to evaluate current processes, prioritize, and implement opportunities for continuous progress that will increase productivity, streamline workflows, aligning with changing University needs.

Responsibilities

Primary Responsibilities include but are not limited to:

• On a daily, weekly, and monthly basis, ensures that the set of core transactions that the Audit and Review team is responsible for meeting the required service levels and collaborates with the Executive Director and Assistant Director to determine the necessary adjustments needed to maintain service levels;

• Ensures policy compliance and efficient use of staffing resources;

• Coaches the Audit and Review team to ensure quality and consistency;

• Provides policy guidance and adjudication to staff and departments on questions and issues that arise in the processing of vouchers;

• Interprets University policies and procedures and resolves issues raised by faculty and staff;

• Determines communication and training follow-up with both customers and Audit and Review staff to manage the post-audit process for auto-approved Concur vouchers and duplicate reports including developing appropriate procedures and ensuring compliance;

• Supports the University's Senior Tax Compliance Analyst in relation to compliance as it relates to vouchers processed by the Audit & Review team;

• Leads the review and determination of imputed income transactions identified by the team;

• Assists with the implementation of operational and customer service initiatives and documenting internal controls and procedures for the Audit & Review team procedures;

• Assists in the development of policies and procedures;

• Responsible for hiring, disciplinary, and recognition actions for the Audit & Review team;

• Responsible for the daily actioning of the Service Now AP Voucher queue and ensuring the completion and resolution of various operational and customer service issues within the Accounts Payable Audit & Review area;

• Manages the daily resolution of any voucher issues related to system integration/feed issues working closely with the Tier II systems team;

• Completion of the daily pay cycle to release ACH and check payments to the bank for payment in addition to the posting of ACH, Check, and wire payments to the ARC ledger as needed;

• Serves as the subject matter expert for the implementation and integration of the new JAGGAER software in relation to accounts payable;

• Other special projects and duties as assigned.

Minimum Qualifications

• Bachelor's degree, plus at least four years of Accounts Payable, Purchasing, or Auditing experience working in a high-volume ERP environment is required.

Preferred Qualifications

• Prior experience managing in a collective bargaining environment.
• Experience with PeopleSoft, Service Now, Jaggaer, and Concur.

Other Requirements

• The incumbent will demonstrate sound judgment, an open and collaborative style of leadership that encourages teamwork and cooperation and must be a robust role model, manager, and coach.
• Excellent detail orientation with strong problem-solving, management, and financial skills, and ready to manage and support a diverse customer base, with the ability to make decisions and effectively resolve conflicts.
• Excellent oral, written, and interpersonal communication skills.
• Must have strong organizational skills, and be able to handle multiple projects and changing priorities, and proficiency in Microsoft Office (Word, Excel, Outlook) required.
• Ability to adapt to a fast-paced environment focusing on future state platforms.
• Additionally, the Assistant Director must evidence a passion for excellent customer service and a commitment to exceptional quality, be dependable, customer-focused, results-oriented, and willing to work as a leader and member of a team.