Senior Business Development Manager, Merchant & Acquirer Partnerships–Apple Pay

New York City,New York,United States

Software and Services

Apple is a place where extraordinary people gather to do their best work. On our Merchant and Acquirer Business Development and Partnerships team, we build partnerships and strategic alliances with merchants, acquirers, processors, service providers, developers, FinTech partners and payment startups. Apple Pay acceptance and Apple Wallet feature adoption is growing and the strength of our partnerships makes that possible. We are seeking a Senior Business Development Manager to support our growth in the Americas. You will have the opportunity to work with a broad scope of internal teams who together build amazing financial products. With these cross-functional teams, you will build partnership strategies and launch features, products and programs that customers can’t live without.

Description

This individual contributor business development role is primarily external-facing with partners in the payment ecosystem. A significant portion of the role will require internal engagement. Travel is required as needed. • Build and influence partner relationships at all levels • Sell Apple Pay and Apple Wallet strategies, products, features and programs via a consultative sales approach • Uncover new growth opportunities that build an exciting customer experience • Craft and implement account strategies that will grow and scale share • Lead digital payment strategies with complex payments partners supporting digital wallets, card acceptance, card processing, card operations and the regulatory and network framework • Structure partnership deals and negotiate terms • Influence product strategy and roadmap by engaging the environment and sharing feedback • Use resources and think creatively to solve customer problems • Uncover opportunities, make decisions and anticipate issues • Optimize the customer experience • Support cross-functional needs, priorities and ad-hoc account requests • Participate in external industry leading consortiums to guide decision-making • Track and report results and shifting priorities and realign focus as needed • Act as partner point of entry into Apple Pay

Minimum Qualifications

• 12+ years work experience with 10+ years in account management with partners in the payment ecosystem (e.g. merchants, acquirers, processors, payment service providers, other payment developers, FinTech partners or payment startups)

• Experience in contactless or digital payment processing and cross channel digital wallet acceptance (in card present and card not present environments and emerging payment technologies)

• Commercial experience and understanding of payment economics, payment fraud, risk, operations and issuer and network rules

• B.A., B.S., or equivalent degree or work experience

• Demonstrated business proficiency in written and verbal communications in English

Key Qualifications

Preferred Qualifications

• Ability to initiate internal and external business discussions, drive ongoing engagements and influence at all levels of an organization

• Experience building positive and effective relationships with individuals and teams and a proven track record of relationship success

• Outstanding critical thinking ability

• Goal-oriented, results-driven self-starter with an ability to work autonomously while engaging, influencing and maintaining harmony with internal teams

• Ability to ramp quickly and to grow and learn from subject matter experts and others in the organization

• Multiple years of experience as a front line business development lead

• Additional verbal and written language skills (French, Spanish and/or Portuguese)

Education & Experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $143,900 and $269,100, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

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