Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Bell Attendants are in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently. It’s important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features. This highly visible role gives opportunity for casual conversation and hotel or local recommendations.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Responsibilities

• Load and unload carts and vehicles and assist guests with tagging, storing and retrieving luggage.

• Escort guests to rooms upon request.

• Open vehicle and hotel doors and greet arriving and departing guests.

• Deliver messages to meeting rooms.

• Maintain list of local transportation guides, churches, sport arenas, etc.

• Provide information, maps, and directions as necessary.

• Deliver flowers, packages, and messages to guestrooms.

• Assist with room changes.

• Operate radios efficiently and professionally in communicating with hotel staff.

• Notify security of accidents and complete appropriate documentation.

• Answer console to assist Guest Services Agents.

• Show guestrooms and suites as needed and emphasize the hotel’s amenities.

• Always maintain a warm and friendly demeanor.

• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service oriented manner.

• Must be able to show initiative, including anticipating guest or operational needs.

• Perform other duties as requested by management.

Salary Range: $15 - $18

This is not your typical career opportunity. This is the Hyatt Touch.

Qualifications:

• High School diploma or equivalent required and/or experience in a hotel or a related field preferred.

• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

• Ability to stand during entire shift.

• Must be able to effectively communicate both verbally and in writing.

• Must be able to maintain confidentiality of information.

• Perform other duties as requested by management.

• Must be able to work the 3:00 PM - 11:00 PM shift

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location: US-NY-New York City

Organization: Dream Downtown

Pay Basis: Hourly

Job Level: Full-time

Job: Guest Services

Req ID: NEW013184

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.