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Highmark Health
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Trenton, New Jersey
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located in the Office of the Chief Information Security Officer (CISO) within the Information Security and ... Officer (CISO) to develop and implement department strategic plans and action steps that support the
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Highmark Health
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Trenton, New Jersey
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, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Trenton, New Jersey
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Value-Based Payment and traditional Fee-For-Service. The incumbent will lead the development and ... operations of overall payment strategy including Fee-For-Service, supporting the evolution of provider
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Highmark Health
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Trenton, New Jersey
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responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Trenton, New Jersey
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services, in line with agreed service levels (10%).
Promote a high-performance culture by cultivating ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Trenton, New Jersey
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Preferred
None
EXPERIENCE
Required
1 - 3 years of Customer Service ... regulatory compliance requirements and service level agreements. The requests may come via fax or phone, and
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Highmark Health
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Trenton, New Jersey
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the requested treatment of service. Depending on the nature of the case, telephonic peer to peer ... .
Preferred
None
SKILLS
Critical Thinking
Case Management
Customer
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Highmark Health
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Trenton, New Jersey
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, performing the full range of customer service duties and responsibilities, as assigned.
Strives to ... .
Works independently of support from a senior customer service representative, frequently utilizing the
...
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Highmark Health
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Trenton, New Jersey
...
access to covered information, cardholder data, or other confidential customer information that must be
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Highmark Health
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Trenton, New Jersey
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week.**
This job is responsible for the generation of customer/patient and clinician experience ... understanding the customer/clinician experience by leading the development of the experience research plan with
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Highmark Health
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Trenton, New Jersey
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infrastructure to facilitate requirements gathering for AI product and service proof of concept design and ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Trenton, New Jersey
...
to covered information, cardholder data, or other confidential customer information that must be
...
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Highmark Health
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Trenton, New Jersey
...
responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Trenton, New Jersey
...
, performing the full range of customer service duties and responsibilities, as assigned.
Strives to ... .
Works independently of support from a senior customer service representative, frequently utilizing the
...
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Highmark Health
-
Trenton, New Jersey
...
, performing the full range of customer service duties and responsibilities, as assigned.
Strives to ... .
Works independently of support from a senior customer service representative, frequently utilizing the
...
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Highmark Health
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Trenton, New Jersey
...
lifecycle and will operate in alignment with the etnerprise strategy, customer needs and market trends. The ... (outside specific customer incidents).
Responsible for setting data and analytic product strategy in
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Highmark Health
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Trenton, New Jersey
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healthcare service delivery system
Ability to analyze data, measure outcomes, and develop action plans ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Trenton, New Jersey
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development and maintenance of master brand architecture; inclusive of product and service naming, adherence ... , customer insight collection and ongoing consumer trend monitoring with customer insights and analytics team
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Highmark Health
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Trenton, New Jersey
...
responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Trenton, New Jersey
...
, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Trenton, New Jersey
...
covered information, cardholder data, or other confidential customer information that must be protected at
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Highmark Health
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Trenton, New Jersey
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departments. This includes leveraging cutting-edge customer experience platforms, implementing robust data ... customer engagement, streamline marketing processes, and deliver measurable business outcomes. This role
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Highmark Health
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Trenton, New Jersey
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and external risk intake (hotlines, inboxes, self-service, inquiries, vendor pipeline, incident ... service experience, including establishing service levels and requirements for the department and
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Highmark Health
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Trenton, New Jersey
...
healthcare service delivery system
Ability to analyze data, measure outcomes, and develop action plans ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Trenton, New Jersey
...
audience selection, journey building, and personalization. This role partners with the Service/Platform ... and processes, and elevating customer trust.
This role requires a desire to understand the ever
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Highmark Health
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Trenton, New Jersey
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support to a broad spectrum of internal customer areas and external business partners.
Mentor ... presentation of findings to internal and external audiences, customer managers, clinical staff, compliance
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Highmark Health
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Trenton, New Jersey
...
the Program.
Develop and maintain positive customer relationships. Deliver presentations of ...
SKILLS
Experience with customer relationship management
Presentation skills
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Highmark Health
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Trenton, New Jersey
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areas. Functions as the business owner for all customer implementation and maintenance for all group and ... technology support. Accountable for high quality customer satisfaction and outcomes across multiple health
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Highmark Health
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Trenton, New Jersey
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to covered information, cardholder data, or other confidential customer information that must be
...
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Highmark Health
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Trenton, New Jersey
...
the Program.
Develop and maintain positive customer relationships. Deliver presentations of ...
SKILLS
Experience with customer relationship management
Presentation skills
...
