Job Information
Power-Flo Technologies Entry Level Customer Service Representative in New Hyde Park, New York
Power-Flo Technologies fosters opportunities for learning and personal development while remaining dedicated to innovation, sustainability, and growth. We strive to be the premier provider of supplies, services, and solutions to the electrical, industrial, mechanical and automation industries. Our New Hyde Park location is seeking an organized and outgoing individual for an entry level customer service position.
This role is Monday to Friday, 8 AM - 5 PM. Full Time. On-site (not remote).
Competitive Benefits Package
Health insurance (medical, dental, vision)
PTO program and paid holidays
401K with employer match
Company provided life insurance (after 1 year of employment)
$16 - $18/hour
Duties and responsibilities of the Customer Service Representative include but are not limited to:
Answer incoming phone calls
Communicate with customers via e-mail or phone
Willingness to gain product/service knowledge
Enter and sort data on Excel
Conduct research on customer and vendor histories
Work with the engineers, technicians, and management to provide the best customer experience
Other office administrative duties upon request
Knowledge, Skill and Ability:
Ability to prioritize work and handle multiple tasks simultaneously in a fast paced, diverse and growth-oriented environment
Ability to work under tight deadlines
Strong verbal and written communication skills and attention to detail required
Strong customer service skills
Working knowledge of MS-Office Suite including MS-Word and MS-Excel
Ability to learn and adapt to proprietary software applications
A driver's license is required to make trips to the post office and bank as needed
Strong Time Management
About Us
We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa.
Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States.
Power-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS SOLUTIONS.
The Power-Flo Technologies family of companies include United Electric Power, Aetna Electric, Long Island Electrical Distributors, Electric Switchboard Solutions, Misa Plumbing, Axis NJ LLC, Power-Flo Pumps and Systems, US Energy Group, Dittman and Greer, AAI, United-Richter, Twinco, Nassor Electric.