... customers. Our goal is to increase wallet share, increase customer satisfaction with Kinetic, reduce churn, and increase our customer base utilization of strategic next-gen services.  The Strategic Account ...

... principles to maximize business value and continuously improve customer outcomes. **Research ...

... broadband service in the Kinetic data network, configure customer premise equipment, handle customer ... understanding of LAN/WAN fundamentals Demonstrated customer service skills Intermediate to advanced ...

... internet service provider, ensuring our customers Internet better™ every day ... , customer care centers, and facility provisioning groups with new customer installs, assignment of ...

... leadership for review and feedback. Partner with Product and Engineering teams to ensure final customer ...

... . Excellent written and verbal communication skills, with a focus on customer service. Ability to manage ... traditional accounting tasks with operational support for customer payment assurance. Responsibilities include ...

... ideas and issues and give clear direction Strong customer service experience with an emphasis on ... ** : Answer incoming calls, support emails, and chats during shift and troubleshoot customer Internet problems ...

... work will directly contribute to making Kinetic the most helpful internet service provider, ensuring ... to new and existing customers Update customer accounts through computer-based systems Work Mon ...

... guidelines. Receives and responds to internal customer inquiries and requests on availability, lead times ...

... , network engineering, product development, and network automation experience in communication service ... large Enterprise customer on-net packet services. The Consultant role would lead Windstream’s IP ...

... making Kinetic the most helpful internet service provider, ensuring our customers Internet better™ every ... 's internal quality processes for service delivery, the technician assistance centers and manage our external ...

... address technical escalations from customer-facing teams and may include some on-call duties ... Security, SD-WAN, and MPLS environments • Discuss and develop customer designs that meet Windstream ...