Job Description

Insight Global is seeking 3 permanent Sr. Field Service Technicians to site remotely with up to 80% travel for our electrification and automation customer. Responsibilities include:

- Perform installation, commissioning, troubleshooting, preventative maintenance, and repair of our clients Medium Voltage (MV) Variable Frequency Drives (VFD)

- Investigate problems and independently initiate effective measures for their solution

- Coordinate activities with related groups to most efficiently achieve objectives to ensure customer satisfaction

- Participate proactively in contributing feedback regarding product quality issues to reduce warranty costs

- Carry out preparatory work regarding spare parts, testing of tools and equipment and documentation as required

- Submit completed, detailed and comprehensive service reports in a timely manner and follows up when needed

- Coaches and provides technical guidance to fellow colleagues, departments, and customers

- Communicate effectively and present information to top management, customers, vendors, and other employees of the organization

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

- Associate degree or equivalent from a two-year college or technical program

- 5+ years of experience in installing, testing, repairing, or troubleshooting AC/DC drive systems and their associated controls

- Experience with medium voltage (1000+ volts)

- Ability to interpret circuit diagrams, wiring diagrams, assembly drawings, technical manuals, and technical specifications

- Willing to provide technical support during evenings and weekends on a rotating schedule - Bachelors degree in electrical engineering

- Experience with MV Drives

- Knowledge of power electronics, motors, transformers, switch gears and computer network communication protocol and theory of operation null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.