Job Information
Mississippi Employer Customer Service Representative New Albany in New Albany, Mississippi
Tower Loan, one of America's largest privately-owned Consumer Finance companies, has been lending money to our customers for personal loans, home equity loans, and retail sales financing for over 80 years.
- For more information about us, visit www.towerloan.com
To see customer reviews (4.7/5.0), visit https://www.trustpilot.com/review/towerloan.com
Other Details:
- Full Time
- Pay Rate:
- $15 / hour
- Additional Pay:
- $100-$400 per month based on monthly performance
Hours:
8:30am-5:30pm, M-F; overtime may be required based on operational needs
Benefits & Advantages:
- Skill development & growth opportunities
- Complete position-based training program
- Coaching and mentorship
- Strong hire-from-within policy
- Comprehensive benefit package
Awards, recognition, & appreciation
Essential Job Functions:
- Demonstrate a high level of customer assistance by phone and in-person
- Receive and record payments in customer accounts
- Market to current and former customers over the phone and in-person for additional business
- Maintain and secure cash drawer and accounting activities (i.e. balancing and preparing deposits)
- Perform office administrative activities including, but not limited to, checking branch mail, filing, office supplies, etc.
- Investigate credit and process loan applications
Perform all other duties and responsibilities as assigned
Required Qualifications:
- High school diploma or equivalent
- Effective communication and time management skills
- Reliable personal transportation with insurance
- Ability to stand and sit for long periods of time
- Ability to lift and maneuver up to 20 pounds