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Lumen
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Carson City, Nevada
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Delivery Representative is responsible for ensuring a positive customer experience through the effective ... .
The Main Responsibilities
Provide excellent customer service throughout the lifecycle of client
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Lumen
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Carson City, Nevada
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include comprehensive strategies for customer engagement, teaming, solution development, stakeholder ... complex pricing strategies, and internal/external customer relations-oriented individual. Candidate must
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Lumen
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Carson City, Nevada
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About Lumen
Lumen connects the world. We are igniting business growth by connecting people, d
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Lumen
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Carson City, Nevada
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organizations, including Sales, Service Activation, Access Management, Carrier Relations, Customer Financial ... exceed the Service Delivery organization’s customer experience, timeliness, quality and cost goals. This
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Lumen
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Carson City, Nevada
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About Lumen
Lumen is guided by our belief that humanity is at its best when technology advanc
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Lumen
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Carson City, Nevada
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achieve more in their global applications infrastructure through value-added “service wrappers”. The successful candidate will be instrumental in driving customer satisfaction and operational excellence
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Lumen
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Carson City, Nevada
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position requires a blend of customer advocacy, consultative expertise, and architectural leadership to ... more.
The Main Responsibilities
Act as a customer advocate, translating the language of AGT
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Lumen
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Carson City, Nevada
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Collaborate with product teams, sales, marketing, service delivery, and other key ecosystem partners to ... limited to adoption, customer net promoter score (NPS), volume of leads, and more.
Prioritize the
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Lumen
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Carson City, Nevada
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, proposal submission, and customer appointments.
Effective relationship-building internally through cross-functional collaboration and problem-solving with partners such as Customer Success, Product
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Lumen
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Carson City, Nevada
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early-stage customer development, with particular focus on our Network as a Service (NaaS) platform ... customer success organization, through local enablement programs working with stakeholders to mentor the
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Lumen
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Carson City, Nevada
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humanity. In this dynamic, customer-facing role, Technology Architects collaborate with our Sales, Solution Engineering, and Customer Success teams, spearheading innovative discussions that drive the growth of our
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Lumen
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Carson City, Nevada
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as Customer Success, Product Marketing, Solutions Technology experts, Sales Support and Service ... visits, networking, lead generation, proposal submission, and customer appointments
Effective
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Lumen
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Carson City, Nevada
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humanity. In this dynamic, customer-facing role, Technology Architects collaborate with our Sales, Solution Engineering, and Customer Success teams, spearheading innovative discussions that drive the growth of our
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Lumen
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Carson City, Nevada
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Develop new sales opportunities, provide product solutions, ensuring customer satisfaction, and ... customer’s business and technical requirements and sell a Lumen or partner-developed solution.
**The
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Lumen
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Carson City, Nevada
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, responsiveness, attentiveness, and high integrity for an excellent customer experience
**What We Look For ... accountable organization with accurate forecasting and a high-quality pipeline penetrating target customer
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Lumen
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Carson City, Nevada
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part of our sales eco-system to develop and document customer requirements, solution designs, service ... change requests where needed in support of service modification.
Work with customer and company
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Lumen
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Carson City, Nevada
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, and passionate individual, who can define impact by examples of customer service, projects, or work experience.
Passion for customer service and desire to understand and introduce new technology to
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Lumen
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Carson City, Nevada
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, ambitious, and passionate individual, who can define impact by examples of customer service, projects, or work experience.
Passion for customer service and desire to understand and introduce new
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Lumen
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Carson City, Nevada
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and document customer requirements, solution designs, service configurations, and project scopes of ... needed in support of service modification.
Work with customer and company personnel to help identify
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Lumen
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Carson City, Nevada
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document customer requirements, solution designs, service configurations, and project scopes of work in ... service modification.
Work with customer and company personnel to help identify and define technical
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Lumen
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Carson City, Nevada
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, and passionate individual, who can define impact by examples of customer service, projects, or work experience.
Passion for customer service and desire to understand and introduce new technology to
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Lumen
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Carson City, Nevada
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Lumen’s UCC products and services in the market by expanding business within the customer base and ... on selling Lumen’s UCC products and services in the market by expanding business within the customer
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Lumen
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Carson City, Nevada
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, service activation, test and turn-up, customer access group, technical customer account management ... .
Provide timely response to customer and service delivery inquiries.
Pro-actively manages the customer
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Lumen
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Carson City, Nevada
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-motivated and self-disciplined and provide prompt follow-up to all internal and external customer inquiries
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Lumen
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Carson City, Nevada
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, training, customer care, operations, program management plans, change management plans, resource plans ... between the customer and Lumen to ensure all contractual obligations are met
Responsible for
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Lumen
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Carson City, Nevada
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excellent customer service skills. They must be effective in providing feedback in a timely manner. They ... risks or issues that may impact customer service and product implementation etc.
Accounting – to
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Lumen
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Carson City, Nevada
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Passion for customer service and the desire to understand and introduce new technology to customer base ... Manager II – Inside is responsible for growing revenue in the small to medium sized customer accounts
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Lumen
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Carson City, Nevada
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, etc), and ensure both customer and Lumen have what is needed for success. Ensures that activities related to this tower are accomplished in accordance with defined policy and procedure, both from customer
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Lumen
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Carson City, Nevada
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building a scalable value model to estimate Lumen’s impact to customer’s revenue, cost, operational ... Marketing, Service Delivery, Sales and CS leadership, align product roadmap to execution capacity, processes
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Lumen
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Carson City, Nevada
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, USPS, the Social Security Administration, VA and others - by deepening customer relationships ... C-Level customer relationships in top accounts.
Ensuring territory revenue, bookings, and
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