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Emerson Officer/Senior Office Service in NAVI MUMBAI, India

Job Summary:

You will be a part of the Service execution team located in NSC, Kopar Khairane, Navi Mumbai. The primary responsibility Service invoice checkpoint gatekeeper and approve the service invoice request for billing. Timely identification of the issues in the service request and communicate to BU Service Coordinator. Resolve the service compliance related issues is essence for service revenue and Collection. This needs collaboration with all BU stakeholders.

  • Review of checkpoint like Customer details, PO service description, service period, billing cycle, billing unit rate, Number of days service billed against customer PO, Field Service Report (FSR) and customer account receivable.

  • Post invoice activities like Joint Measurement Sheet approval from customer before approving service invoice, Invoice uploading, submit all compliance documents, periodically generate HR compliance report, address customer query

  • Provide required supporting document to collection team

  • Sending weekly service invoice documents to collectors

  • Coordinate with HR department for group personal accident policy and PF-ESI Challan

In this Role, Your Responsibilities Will Be:

  • Coordinate with BU Service Coordinator to address service request related challenges

  • Need to collaborate BU Service Managers

  • Submission of HR compliance documents as per customer request

  • Need to work with service collection team for account receivable

  • Talk to customer to resolve query raised against the invoice and compliance documents

  • Arrange service commercial documents like No due certificates, Bank guarantee, Security deposits, Indemnity bond, contract agreement etc.

Who You Are:

You proactively develop relationships with a wide variety of people. You assume responsibility for the outcomes of others. You pick up on the need to change personal, interpersonal, and leadership behavior quickly.

For This Role, You Will Need:

  • 2 to 3 years of experience in service administration function.

  • Good communication skill written and Verbal

  • Knowledge of Microsoft office (Word, Excel, Power point), Outlook etc

  • Strong multitasking abilities and adaptability in changing priorities

Key relationships: Internal - Service Team (Engineers, Coordinator, Managers), HR Team, Collection Team

Preferred Qualifications that Set You Apart:

  • Graduate in Arts/Commerce/Science.

Our Offer To You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets . We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion . We welcome foreign nationals to join us through our Work Authorization Sponsorship .

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential . We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please.

Requisition ID : 25015029

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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