Unit Description

Sodexo is seeking an experienced and motivated Retail Manager 3 for Northwestern State University located in Natchitoches, LA. Our Retail Manager 3 will oversee the campus’s Chick-Fil-A with additional venues on the horizon and will supervise 30-40 team members.

Candidates who can demonstrate working knowledge of Chick-Fil-A and/or Sodexo systems such as Kronos and Drive, and are proficient in computer skills, online ordering platforms, scheduling, and report management tools are a plus!! However, Chick-Fil-A experience is NOT mandatory.

The successful candidate will:

• Passionately adhere to Chick-Fil-A’s and other brands’ high standards of excellence

• have oversight of day-to-day operations in compliance with Chick-Fil-A high standards

• deliver high quality food service

• achieve company and client financial targets and goals

• develop and maintain strong client and customer relationships

• create a positive work environment while ensuring Sodexo standards are met.

• have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively

• can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service

• prioritize tasks and exhibit flexibility to take on additional responsibilities as needed

• lead frontline teams, mentoring them in accurate cash handling, operations, open and closing processes; and

• train and manage department HACCP Safety Programs, Sodexo programs and daily operation standards.

Is this opportunity right for you? We are looking for candidates who have:

• a history of strong leadership and excellent communication skills;

• Possess amazing people skills when interacting with guests and team members

• prior experience promoting national brands with clients and customers

• proven client relationship and customer service skills.

• High-volume retail food operations management experience.

• Experience training and leading supervisors and hourly staff.

• Experience driving sales, controlling costs, ordering and inventory, and scheduling to business needs and labor targets.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements

Basic Education Requirement - Associate's Degreeor equivalent experience

Basic Management Experience - 2 years

Basic Functional Experience – 1 year of work experience in concessions, retail sales, or store operations

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Location US-LA-NATCHITOCHES

System ID 974697

Category Food Service

Relocation Type No

Employment Status Full-Time

Posted Range $46400 to $69960

Company : Segment Desc UNIVERSITIES

On-Site