Vanderbilt University Student Care Coordinator, Community Standards and Student Support in Nashville, Tennessee

Student Care Coordinator, Community Standards and Student Support (Job Number: 1801934)


Position Summary

The Student Care Coordinator for the Office of the Dean of Students will conduct intake assessments that take into account unique aspects of identity to determine appropriate treatment plans and help to coordinate follow-up for students of concern. The Student Care Coordinator will assist students in accessing on and off-campus resources and services, planning and setting goals related to their care, continuing with the appropriate level of care, as needed, and/or re-entering the University after a medical leave of absence. This position will coordinate with the Office of Housing and Residential Education, the Psychological & Counseling Center, the Student Health Center, the Center for Student Wellbeing, the Office of Student Accountability, Community Standards, and Academic Integrity, the Project Safe Center for Sexual Misconduct Prevention and Response, the academic units, and other relevant departments to address the needs of students having personal and/or academic difficulty. Additionally, this position will assist with outreach and education to the campus community (students, staff, and faculty) regarding identification and intervention for students of concern, and assist in the development of a network of community providers to supplement on campus services.

About the Work Unit

The Office of the Dean of Students serves a central role in student learning and development at Vanderbilt, advancing the University’s mission of teaching, research, and service by fostering academic and social networks through which students develop as intentional learners and global citizens. The Office of the Dean of Students creates opportunities to involve students, faculty and staff in diverse learning communities and provides a critical support structure for enriching the overall student experience. We achieve these ends through strategic alignment, both internally and in concert with other university departments. The Office of the Dean of Students is organized into four principal areas: Community Standards and Student Support, Experiential Learning, Residential Experience, and Social Justice and Identity. This position reports to the Student Care Manager in the Community Standards and Student Support area of the Office of the Dean of Students.

Vanderbilt Chancellor Nick Zeppos and Dean of Students Mark Bandas have identified diversity, equity, inclusion, and mental health as top priorities for the institution and by extension the offices of the Dean of Students. Candidates must be able to articulate and demonstrate excellence and continued growth in knowledge, awareness, skills, and experience engaging with these priorities in a higher education environment.

Duties and Responsibilities

  • Provide case managementservices for students of concern, including assessment, outreach, advocacy,assistance in accessing resources and navigating the University system

  • Implement appropriatefollow-up with students of concern to ensure compliance with recommendations

  • Conduct intake assessments andcoordinate follow-up

  • Ability to respond to afterhours or weekend emergencies on a limited basis

  • Assist in developing andmaintaining a network of community providers and resources that meet the needs(medical, financial, and otherwise) of the student population

  • Respond to inquiries andreports about students of concern

  • Act as a resource and liaisonto members of the University community on matters pertaining to studentwellbeing and students of concern

  • Work with students returningfrom medical leaves of absence in order to ensure procedural compliance andenable personal and academic success

  • Prepare or assist in thepreparation of relevant reports

  • Design programs andpublications and conduct trainings to educate students, faculty, and staffabout student wellbeing and identifying and responding to students in distress

  • Represent the Office of theDean of Students on various University-wide committees

  • Keep abreast of trends instudent mental health, substance use, and wellbeing

  • Research, understand, andarticulate legal and administrative requirements

  • Have an understanding ofFERPA, HIPAA, and other relevant laws and regulations, and uphold the higheststandards of confidentiality

  • Engage in professionaldevelopment, including presentations at pertinent conferences and workshops

  • Assume other responsibilitiesas directed by the Student Care Manager and Associate Dean for CommunityStandards and Student Support and the Dean of Students in matters related tostudent wellbeing

Profile of an Ideal Candidate

  • Job requires a Bachelor’sdegree and 3 years of experience or the equivalent

  • The most competitivecandidates are likely to have a Master’s degree in Social Work or Counseling andrelevant licensure preferred; Master’s degree in related mental health fieldalso considered.

  • Demonstrated understanding ofand experience conducting behavioral health assessments

  • Knowledge of advising andcounseling techniques

  • Experience working with studentsin crisis and creating behavioral intervention plans and/or case management

  • Knowledge of principles andprocedures involved in risk assessment in a University setting

  • Demonstrated skills incritical thinking, decision-making, problem solving, and identifying measuresof procedural performance

  • Demonstrated ability to createtraining material and resources for working with students in distress

  • Knowledge of studentaffairs/student life context within a University and ability to work withfaculty members and senior-level administrators relatively autonomously

  • Must be able to maintainconfidentiality and privacy within the bounds of Family Educational Rights andPrivacy Act (FERPA)

  • Strong organizational skillsand self-motivation

  • Strong communication (oral andwritten) and public relations skills

  • Demonstrated commitment todiversity, inclusion, and cultural competence

  • Ability to work effectivelywith students from diverse backgrounds attending highly selective institutionswith a broad range of campus groups, departments, and organizations

  • Proven ability to handlemultiple priorities while maintaining a high level of professionalism andattention to detail

  • Strong computer skills in theuse of spreadsheets and student databases

About Vanderbilt Benefits

In addition to offering a lively community that encourages learning and celebrates diversity, Vanderbilt University offers a competitive, flexible benefits package including health, dental, vision, life, accidental death & dismemberment, disability insurance, paid time off, and a 403(b) retirement plan with employer match. Vanderbilt offers tuition assistance to employees, spouses and dependent children. Also, after five years of service, Vanderbilt will pay up to 55% of the tuition for up to three dependent children to earn a bachelor's degree. Learn more about Vanderbilt's benefits at VUBenefits Overview at .

About Vanderbilt University

Vanderbilt is a renowned private institution founded in 1873 and located in the heart of Nashville, Tennessee. The university’s students and faculty frequently cite Nashville and the surrounding area as one of the many perks of being a part of the Vanderbilt community. Vanderbilt University is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. It is a place where your diversity is sought and celebrated. It is a place where employees know they are part of something bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt was recently ranked #2 for “best quality of life” and “great financial aid,” #5 for “best run colleges” and “beautiful campus,” and #6 for both being in a “college city that students love” and having “great campus/city relations.”

Vanderbilt University is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.

Primary Location: United States-Tennessee-Nashville

Organization: 30700 - Community Standards and Student Support

Job: Institutional Affairs Professionals

Vanderbilt University is committed to principles of equal opportunity and affirmative action