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Regions Bank Software Engineer Team Leader - ServiceNow in Nashville, Tennessee

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Software Engineer Team Leader devises or modifies procedures to solve complex problems considering computer limitations, operating time, and form of desired results. This position is responsible for application development, modification, and maintenance of applications. This position monitors system applications and ensures systems run smoothly; as well as creates reports and other documentation outlining findings/solutions and support users. This position sits within Regions' Technology department.

Primary Responsibilities

  • Assigns and directs the work of team members

  • Estimates team level timelines and technical efforts for planning purposes

  • Assists with the review and evaluation of personnel performance

  • Plans, conducts, and supervises assignments for the team

  • Evaluates progress and results and recommends major changes in procedures

  • Responsible for compliance remediation

  • Designs, develops, tests, and deploys software using a combination of custom and off-the-shelf tools

  • Collaborates cross-functionally with architects, business users, project managers/Scrum Masters and other engineers to achieve sustainable solutions in a complex environment

  • Monitors, maintains and continuously improves existing software applications

  • Identifies, troubleshoots, and resolves technical and functional software issues

  • Completes documentation and procedures for installation and maintenance

  • Participates in code reviews, code quality checks and developer integration testing

  • Applies design patterns in all development activities

  • Identifies, documents, and implements non-functional requirements

  • Builds, maintains, and executes test automation suite

  • Takes independent action, makes decisions, and takes ownership of applications

  • Plans and estimates work effort

  • Identifies and implements software performance improvements

  • Conducts code reviews, code quality checks and developer integration testing

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

  • Bachelor’s degree

  • Seven (7) years of related experience

  • Experience with test-driven development

  • Experience with agile development processes

Preferences

  • In depth understanding of design patterns and their application

Skills and Competencies

  • Ability to coach, teach, and mentor team

  • Ability to estimate work efforts for project sub-plans or small projects

  • Ability to work in an environment with aggressive timelines

  • Demonstrates leadership

  • Excellent analytical, decision-making, problem-solving and time management skills

  • Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g. executive, management, individual contributors

  • Fluency in developing and understanding sequence diagrams and class models, where applicable

  • In-depth understanding of DevOps and formal Software Development Life Cycle (SDLC) processes

  • Willingness to work within a distributed team

Additional Job Description

  • 5+ years of ServiceNow experience

  • Must have ServiceNow architecture and Infrastructure experience

  • Experience with ServiceNow ITSM, ITOM, ITAM, VR, APM, Service Portal, and BCM

  • Cloud and container experience

This position must be within a reasonable driving distance to a Branch, Consumer Operations, or Professional Office Building with the primary location being for Birmingham, AL, Nashville, TN, Atlanta, GA or Charlotte, NC . Regions will not provide relocation assistance for this position, and relocation would be at your expense. Exceptions to the geographic location requirement may be made for current Regions associates who work remotely.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$120,087.60 USD

Median:

$158,420.00 USD

Incentive Pay Plans:

Opportunity to participate in the Long Term Incentive Plan.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. (https://www.regions.com/about-regions/benefits/benefits-eligibility) Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation/Sick Time

  • 401K with Company Match

  • Medical, Dental and Vision Benefits

  • Disability Benefits

  • Health Savings Account

  • Flexible Spending Account

  • Life Insurance

  • Parental Leave

  • Employee Assistance Program

  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/welcometour/benefits.rf

Location Details

Riverchase Operations Center

Location:

Hoover, Alabama

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work and thrive is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

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