Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Senior Product Analyst today with HCA Healthcare.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Come join our team as a(an) Senior Product Analyst. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

Provide guidance and functional expertise for HCA’s use of various HR technologies following the Application Portfolio Management (APM) processes. Coordinate with support staff of other HR modules and external systems regarding integrations with Infor. Lead the work efforts needs with vendors, business owners and business analysts to maximize functionality and efficiencies of the systems according to business needs. Work with the vendor, business owners and users of the system to identify and new releases to the system. Provide functional support to business users as needed. Must be able to work with moderate direction and minimal supervision. Leads team efforts through functional expertise, use of best practices and in-depth knowledge to provide highly creative solutions, both buy and build type solutions.

This position works closely with a variety of resources to ensure systems are deployed to satisfy the needs of business:

Technical – Collaboration is required with other technical resources both at corporate and in the field in various capacities including systems design, interface engineering, business analysis, quality assurance, and customer support.

External Vendors – Lead all interactions with technical and functional representatives of our system vendors.

Functional – Lead the communications with key business resources to aid in the deployment of new technology and participate in problem identification and resolution.

The ideal candidate for this position has:

• Experience implementing new technology solutions for large/complex organization.

• Well-developed written and verbal communication skills to interact with different business and technical people.

• Quick learning ability to understand a new solution and present summaries to the business and other technical teams.

• Create quality work products in the form of presentations, Visio, and documentation targeted to specific audiences.

• An IT product analyst background with business intelligence, reporting and/or automation.

• Human Resources or HRIS experience a strong plus.

Major Responsibilities

• Development of business and product requirements

• Lead efforts to define new technology and support the HR Technology work portfolio

• Work closely with key business resources to identify and document requirements for new technology configuration and deployment

• Lead the solution design activities to ensure all business requirements are understood and properly addressed

• Contribute as needed to the preparation and execution of the testing phases of this effort

• Lead the deployment of vendor enhancements and other changes

• Serve as a product expert for all products in the HR Technology portfolio and all of its integrated systems

• Lead the application support from a product perspective to ensure it is operational and successfully meeting the business requirements

• Ensure that all product changes and enhancements are properly managed and implemented

• Keep business partners updated on active issues and efforts to resolve

• Serve as a lead contact for vendors associated with HR technology portfolio

• Work closely with business partners to translate highly technical information and activities into meaningful knowledge to support decision making

• Provides after hours/on-call support as needed

• Performs other duties as assigned

• Lead HR technology support for acquisitions

• Research and resolve issues identified in systems and interfaces

• Determine root cause for problems and implement improvements

• Leads and mentors other Product Analysts and junior team members

What qualifications you will need:

• Bachelor's Degree in Information Systems preferred

• Three to five years relevant work experience

Knowledge, Skills, Abilities, Behaviors

• Experience with project management and/or process improvementRequired

• Technical knowledge of application support and vendor managementRequired

• Demonstrated ability to facilitate diverse groups of people in a problem-solving environmentRequired

• Strong problem and issue resolution experience and create quality deliverablesRequired

• Ability to meet deadlines and set clear expectationsRequired

• Possess good written and verbal communication skills and be able to communicate effectively with individuals at various levels within the organizationRequired

• Understanding of use of technologies in a healthcare environmentPreferred

• Understanding of hospital operations Preferred

• Ability to implement integrations between complex applications Required

• Ability to work independentlyRequired

• Able to succinctly communicate verbally and in a variety of mediaRequired

• Ability to multitaskRequired • Detailed oriented and analytical with good organization skillsRequired

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Senior Product Analyst opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.