About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

It is the responsibility of the Operations Coordinator to perform clerical duties within the branch to for Event Support. Work as support staff in the performance of administrative responsibilities for the supervisory and management team as directed.

Professionally interact with customers, team members, and third-party vendor/partner representatives to provide the highest level of service excellence and help drive operational success.

Assist in the capture of timekeeping data for personnel to be used for payroll processing.

Freeman is driven by purpose and our values, integrity, empathy, innovation, enthusiasm, performance excellence, and collaboration. Being part of the Freeman team, you join us in making moments that matter.

This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show site based out of Nashville, TN.

Essential Duties & Responsibilities

• Perform clerical and administrative duties in an office setting.

• Use a variety of office software applications including but not limited to Word, Outlook, Teams, Excel, Box, Share Point ECS, and various applications for order entry and tickets processing.

• Receives, sorts, edits, revises, distributes and prints work tickets across various operational departments and applications.

• Creates new event and graphics files and helps maintain them throughout the event life-cycle.

• Prints related TSS Orders, Booking Report files, and various graphics production tickets.

• Helps develop and modify practices that improves document workflow.

• Files and maintains show-related documents according to Freeman archiving policies

• Prepare labels and tags for material bins and rental components for multiple areas

• Operates office equipment such as printers/scanners/copies and helps ensure operational efficiency thru supplies replenishment and service tech callouts, as needed.

• Coordinates the sign-in desk, badge issuance/retrieval, and other documents relative to our union labor call.

• Helps to ensure manual or electronic timekeeping systems are accurate and functioning appropriately by engaging IT or payroll for problem remediation.

• Assists payroll in the tracking of daily punches to ensure accuracy and completeness and works with them to resolve incorrect, missing, or invalid punches.

• Assists in the preparation of weekly timesheets for payroll processing.

• Assists payroll in the collection and completion of new hire paperwork, dispatches/referrals, and transfers.

• Perform other duties as assigned.

Education & Experience

• High School Diploma or equivalent required

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance

• Tuition Reimbursement

• Paid Parental Leave

• Life, Accident and Disability

• Retirement with Company Match

• Paid Time Off

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.