Randstad Insurance Customer Service Representative in Nashville, Tennessee

Insurance Customer Service Representative

job details:

  • location:Nashville, TN

  • salary:$14 - $15 per hour

  • date posted:Friday, November 9, 2018

  • experience:Entry Level

  • job type:Temp to Perm

  • reference:S_703860

  • questions:dayna.crocker@randstadusa.com615-316-0755

job description

Insurance Customer Service Representative

Thank you for viewing this posting! Online applicants - please be sure to register at www.randstadstaffing.com, upload your resume and apply to this position.

Randstad is scheduling interviews for experienced Call Center Representatives for a great career opportunity with an established and thriving company. You can expect top notch training, a stable schedule and a professional work environment. You will also have quick access to Health, Vision and Dental Insurance!

If you are an experienced customer service professional, and you are looking for a fast paced, positive career opportunity, please keep reading!



Customer Service, Call Center, Insurance

  • Inbound calls, helping people with payments and questions about auto insurance

  • Assisting with billing issues

  • Taking payments by phone

  • Explaining online services

  • Explaining coverage

  • Assisting with adjusting policies

  • Verifying insurance

  • Notating customer accounts

  • Learning and adhering to regulations in multiple states

  • Meeting quality and efficiency metrics in a fast paced environment

  • $14.00/hr for 7:30-4:30 training schedule

  • $15.00/hr for 11a-8p closing shift differential

  • differential available for special certifications


Estimated start date is Dec 3rd

7:30-4:30 training, M-F, for 1 month

Every 3rd Saturday, on rotation.

Working hours: 7:30 AM - 8:00 PM


The best candidate will have:

  • very recent CSR experience

  • solid work history, good tenure at prior jobs

  • able to be efficient, trainable, and have high quality of work

  • strong customer focus

  • strong career focus as this is a permanent position

  • Reasonably regular, reliable and predictable attendance and adherence to work schedule is required.


High School


Entry Level


Position also requires:

  • Math Skills

  • Excellent Customer Service Skills

  • Exceptional communication skills

  • Organization and follow through abilities

  • 'Get the job done' attitude

Education Requirements:

High school diploma or equivalent required.

If your work experience matches these requirements, please visit www.randstadstaffing.com then click on: Job seekers >Create account

After you have created your account you must go one step further and create your profile. This includes providing all of your work history, and uploading your resume.

Or email your resume directly to Dayna.Crocker@randstadusa.com and include CUSTOMER SERVICE in the subject line. Please allow at least one business day for response. Thank you!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.