Provide support to manage Philips’ customer invoice disputes, identifying and resolving customer concerns with invoicing accuracy and delivery.

Your role:

• Obtained payment agreements from customers and resolved disputes; processed, generated, and sent invoices daily while coordinating with logistics for proof of deliveries.

• Issued credit memos for defective/damaged returns, researched and disputed customer deductions/credits, and navigated order systems for claims resolution.

• Collaborated with AR, customer service, and sales support to resolve disputes, issued credits, and supported month-end closing, audit requests, and performance tracking.

• Participated in performance improvement initiatives, conducted AR credit/debit offsets, prepared reconciliation documents, and managed additional assigned duties.

You're the right fit if:

• Bachelor’s degree or higher-level education and/or equivalent business experience involving general accounting principles.

• 3+ years of experience with AR, B2B collections, disputing/researching deductions and credits, invoicing, and/or order management

• Advanced French level.

• Basic understanding of revenue recognition, incoterms, billing of ladings, credit holds, and sales discounts

• Proficiency with Microsoft Office (intermediate Excel experience, including knowledge of pivot tables and vlookups)

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. 

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Read more about our employee benefits.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville .

#LI-PH1

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran