A pioneer in human capital management (HCM) and process outsourcing, ADP is the specialist in services for human resources management.

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We are looking for: Support Technician (Student in part time)

Position based in Nanterre

Within a team of 3 people, you contribute to delivering support to users (2300 assoicates) throughout France.

Your main tasks will be:

• Support for the opening of incidents and assistance requests from users, and the qualification of the latter,

• Solving level 1&2 problems,

• Remote control of workstations,

• Application access management and user profile creation

• Participation in the deployment of equipment

• Scripting

You have a sense of customer service, good interpersonal skills, reactivity, and the ability to work independently.

You have a good knowledge of Microsoft Windows environments. The practice of English would be very appreciated (international context).

The knowledge or practice of development software will be a plus in the context of a project to automate certain tasks.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.