Employment Type:

Full time

Shift:

Day Shift

Description:

Position Title: Clinical Manager Sterile Processing

Position Summary:

Reporting to a Director responsible for a group of Clinical Services for the hospital site and with/through subordinate personnel, assumes management responsibility for a single major (or multiple smaller) function(s), service(s) or process(es) that provides support to clinical operations. Provides 24-hour accountability for patient care delivery, planning, and evaluation of services for one or more clinical areas and staff performance. Initiates, facilitates, and supports communication among a variety of health care providers and with various external agencies. Requires a high level of independent judgment and substantial latitude for independent action. Direct reports may include Clinical Leaders, Coordinators and/or high-level professional/administrative exempt and Nursing supervisory personnel.

What the Clinical Manager Sterile Processing will need:

• Education: For SPD - Bachelor’s degree preferred.

• Credentials: For SPD: Current certification preferred, or obtained within one year of start date (any of the following will meet requirements: CSPM, CRCST, or CSPDT).

• For SPD: 3-5 years of progressively responsible lead work, supervisory, or management experience.

• Communication and interpersonal skills for contacts with internal and external customers/stakeholders to obtain and interpret a variety of information based on knowledge of departmental practices, Mercy Health and Trinity Health policies and programs and specific technical and regulatory knowledge. Discretion must be exercised in deciding what and how to communicate; conflict resolution skills must be exercised where policy issues are concerned both within the functional area and interdepartmentally. Diplomacy, tact and listening skills are required. Ability to read, interpret and write technical materials.

• Project management skills including the ability to define program, project, or process objectives, identify stakeholders and their interests, plan steps, coordinate and allocate human, technological and fiscal resources to accomplish goals and objectives in a resourceful yet timely manner. Ability to develop, implements, and administer budgets.

• Leadership skills including demonstrated willingness to pursue leadership roles with increasing levels of accountability comfort with decision-making responsibilities, coaching, teaching and counseling skills, and the ability to inspire and build confidence in others and to forge alliances and garner support.

• Analytical and critical thinking skills including the ability to create solutions to difficult administrative, technical or human situations, to anticipate and resolve a broad range of issues and concerns on multiple, sometimes unrelated, topics, to determine the need for process development and refinement, to independently evaluate situations and outline ramifications of multiple solutions or options, to recommend goals for a function/area and understand when intervention in current work processes must occur to ensure successful delivery of service.

What the Clinical Manager Sterile Processing will do:

• Responsible for the overall management of the department’s daily operations to achieve quality improvement, fiscal productivity, and patient satisfaction goals and objectives. Ensures that care is provided through individual attention and holistic care while meeting each patient and family’s specific needs that promote the physical, emotional and spiritual well being of the patient.

• Shows initiative and creativity in problem solving through active collaboration with members of the health care team, sees what needs to be done, brings it to the attention of individual(s) who can get it done, or independently does it without being asked or told.

• Develops strategies that maintain high visibility with the clinical care team on all shifts.

• Mentors staff to achieve expected professional and clinical behaviors by clarifying expectations, giving objective feedback, coaching, and reinforcing appropriately.

• Ensures the delivery of patient care occurs in a safe, clean, well-equipped environment. Seeks to incorporate the use of new technologies and methods to improve clinical outcomes, productivity and organizational effectiveness. Challenges current processes to identify more cost-effective methods.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran