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NTT America Solutions, Inc.
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Mumbai,
India
...
:**
Displays customer service focus.
Good communication skills and ability to prepare structured, and ... technical and service management exposure.
Moderate level of experience in managing customer escalation
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NTT America Solutions, Inc.
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Mumbai,
India
...
the quality acceptance criteria for the service transition
Ensure customer expectations will be ... be doing**
MS Services Delivery Architects are responsible for ensuring that all the service
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NTT America Solutions, Inc.
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Mumbai,
India
...
Engineer (L3) exercises excellent customer service skills along with the ability to apply technical ... efficiently in a collaborative environment
Strong personal commitment to quality and customer service
...
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NTT America Solutions, Inc.
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Mumbai,
India
...
• People manager who has a passion and understanding for providing outstanding customer service. This ... technical inputs for weekly/monthly customer service review reports
1.1.4 TRAINING AND CERTIFICATION
...
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NTT America Solutions, Inc.
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Mumbai,
India
...
.
RESPONSIBILITIES
• Engineers who have a passion and understanding for providing outstanding customer service ... /monthly customer service review reports
• Any additional task given to the incumbent from time-to-time
...
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NTT America Solutions, Inc.
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Mumbai,
India
...
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possibl
...
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NTT America Solutions, Inc.
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Mumbai,
India
...
in line with Service Level Agreements (SLA). They perform configurations, action installations and ... within the customer's organisation.
May be required to perform periodic telephonic duty on the
...
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NTT America Solutions, Inc.
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Mumbai,
India
...
in line with Service Level Agreements (SLA). They perform configurations, action installations and ... within the customer's organisation.
May be required to perform periodic telephonic duty on the
...
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NTT America Solutions, Inc.
-
Mumbai,
India
...
in line with Service Level Agreements (SLA). They perform configurations, action installations and ... within the customer's organisation.
May be required to perform periodic telephonic duty on the
...
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NTT America Solutions, Inc.
-
Mumbai,
India
...
serve periodically on the customer service desk, providing third line telephonic, remote and on-site ... includes remotely supporting clients within service level agreements (SLAs), to install and configure
...
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NTT America Solutions, Inc.
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Mumbai,
India
...
passion and understanding for providing outstanding customer service. This person will lead the shift of ...
Provide technical inputs for weekly/monthly customer service review reports
**1.1.4TRAINING AND
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NTT America Solutions, Inc.
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Mumbai,
India
...
• Engineers who have a passion for providing outstanding customer service.
• 24x7 support of Enterprise ... weekly/monthly customer service review reports
What you'll be doing
1.1.2 PRE
...
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NTT America Solutions, Inc.
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Mumbai,
India
...
• Engineers who have a passion for providing outstanding customer service.
• 24x7 support of Enterprise ... weekly/monthly customer service review reports
What you'll be doing
1.1.2 PRE
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NTT America Solutions, Inc.
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Mumbai,
India
...
based, integrated critical monitoring systems.
Excellent customer service skills coupled with ... the processes that maximize customer uptime in the most cost-effective way for a highly available
...
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NTT America Solutions, Inc.
-
Mumbai,
India
...
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possibl
...
-
NTT America Solutions, Inc.
-
Mumbai,
India
...
RESPONSIBILITIES
• Engineers who have a passion and understanding for providing outstanding
customer service ... weekly/monthly customer service review reports
• Any additional task given to the incumbent from time
...
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NTT America Solutions, Inc.
-
Mumbai,
India
...
and hands-on experience on Linux/Unix OS is desirable
• Customer service experience preferably in a ... willing to “think outside the box” to resolve customer impacting situations on first contact; understand
...
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NTT America Solutions, Inc.
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Mumbai,
India
...
–Products, Activities, Accounts, Contacts, Pricing. Service – Service Request Order Management – Quotes, Service Order Management, Products/Pricing, Agreements Experience with Oracle Siebel CRM Configuration
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NTT America Solutions, Inc.
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Mumbai,
India
...
customer service role
Advanced sales and client engagement experience coupled with a good
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NTT America Solutions, Inc.
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Mumbai,
India
...
maintenance problems or bugs to design engineering/software engineering. May be involved in customer ... service to clients by proactively identifying and resolving technical incidents and problems. Through
...
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NTT America Solutions, Inc.
-
Mumbai,
India
...
maintenance problems or bugs to design engineering/software engineering. May be involved in customer ... service to clients by proactively identifying and resolving technical incidents and problems. Through
...
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NTT America Solutions, Inc.
-
Mumbai,
India
...
maintenance problems or bugs to design engineering/software engineering. May be involved in customer ... service to clients by proactively identifying and resolving technical incidents and problems. Through
...
-
NTT America Solutions, Inc.
-
Mumbai,
India
...
serve periodically on the customer service desk, providing third line telephonic, remote and on-site ... ) clients. This includes remotely supporting clients within service level agreements (SLAs), to install and
...
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NTT America Solutions, Inc.
-
Mumbai,
India
...
relationships with internal stakeholders and external clients.
Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
Good written and
...
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NTT America Solutions, Inc.
-
Mumbai,
India
...
maintenance problems or bugs to design engineering/software engineering. May be involved in customer ... service to clients by proactively identifying and resolving technical incidents and problems. Through
...
-
NTT America Solutions, Inc.
-
Mumbai,
India
...
maintenance problems or bugs to design engineering/software engineering. May be involved in customer ... service to clients by proactively identifying and resolving technical incidents and problems. Through
...
-
NTT America Solutions, Inc.
-
Mumbai,
India
...
maintenance problems or bugs to design engineering/software engineering. May be involved in customer ... service to clients by proactively identifying and resolving technical incidents and problems. Through
...
-
NTT America Solutions, Inc.
-
Mumbai,
India
...
maintenance problems or bugs to design engineering/software engineering. May be involved in customer ... service to clients by proactively identifying and resolving technical incidents and problems. Through
...
-
NTT America Solutions, Inc.
-
Mumbai,
India
...
maintenance problems or bugs to design engineering/software engineering. May be involved in customer ... service to clients by proactively identifying and resolving technical incidents and problems. Through
...
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NTT America Solutions, Inc.
-
Mumbai,
India
...
• Assist in Root Cause Analysis (RCA)
• Provide technical inputs for weekly/monthly customer service ...
1.1.3 RESPONSIBILITIES
• Engineers who have a passion for providing outstanding customer
...
