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Astellas Pharma
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Mumbai,
India
...
providing excellent customer service to resolve technical issues efficiently.
**Essential Job ... .
Utilize diagnostic tools and software to identify and address system faults.
Customer Service
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Astellas Pharma
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Mumbai,
India
...
delivery, providing exceptional customer service and enabling strategic insights and decision-making ... :**
Commercial (GrowthX) Data Integration service - to manage the commercial integration backlog and development
...
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Astellas Pharma
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Mumbai,
India
...
such as CRM (Customer Relationship Management, Sales Force, Veeva), ERP (Enterprise Resource Planning ... Solution Manager, HP ALM & Service Now
Demonstrated ability to lead culturally diverse teams including
...
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Astellas Pharma
-
Mumbai,
India
...
delivery, providing exceptional customer service and enabling strategic insights and decision-making ... :**
Commercial (GrowthX) Data Integration service - to manage the commercial integration backlog and development
...
-
Astellas Pharma
-
Mumbai,
India
...
delivery, providing exceptional customer service and enabling strategic insights and decision-making ... :**
Commercial (GrowthX) Data Integration service - to manage the commercial integration backlog and development
...
-
Astellas Pharma
-
Mumbai,
India
...
delivery, providing exceptional customer service and enabling strategic insights and decision-making ... :**
Commercial (GrowthX) Data Integration service - to manage the commercial integration backlog and development
...
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Astellas Pharma
-
Mumbai,
India
...
global pharmaceutical or healthcare technical delivery, providing exceptional customer service, and
...
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Astellas Pharma
-
Mumbai,
India
...
healthcare technical delivery, providing exceptional customer service, and enabling strategic insights and ... phase, service disruptions, and during the technical upgrade.
Other complex and highly regulated
...
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Astellas Pharma
-
Mumbai,
India
...
understanding of global pharmaceutical or healthcare technical delivery, providing exceptional customer service
...
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Astellas Pharma
-
Mumbai,
India
...
delivery, providing exceptional customer service, and enabling strategic insights and decision-making
...
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Astellas Pharma
-
Mumbai,
India
...
a deep understanding of the specific platforms that drive business functions such as CRM (Customer ... and technologies, e.g., SF, CPI, SAC, XML, Azure Dev Ops, ALM test tool, Service Now ticketing tool is
...
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Astellas Pharma
-
Mumbai,
India
...
& CMDB, and Service Catalogs.
Hands-on experience with Virtual Agents, Flow Designer, Service Portal ... CI/CD pipeline.
Adept in managing technical service issues to resolution and a busy backlog of
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Astellas Pharma
-
Mumbai,
India
...
all stakeholders during project/enhancement phase, service disruptions, and during the technical upgrade
Lead without authority and be escalation point for any customer issues
**Preferred
...
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Astellas Pharma
-
Mumbai,
India
...
phase, service disruptions, and during the technical upgrade.
Lead without authority and be escalation point for any customer issues.
Preferred
Salesforce Developer Certification
...
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Astellas Pharma
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Mumbai,
India
...
the implementation of changes in the business process
Customer Service Support: Liaises as the ... (Customer Relationship Management, Sales Force, Veeva), ERP (Enterprise Resource Planning such as SAP), and
...
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Astellas Pharma
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Mumbai,
India
...
CRM (Customer Relationship Management, Sales Force, VeeVa), ERP (Enterprise Resource Planning such as ... ); and proficient with OData concepts such as debugging OData service & extending services
...
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Astellas Pharma
-
Mumbai,
India
...
(Customer Relationship Management, Sales Force, Veeva), ERP (Enterprise Resource Planning such as SAP), and ... and technologies, e.g., SF, CPI, SAC, XML, Azure Dev Ops, ALM test tool, Service Now ticketing tool is
...
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Astellas Pharma
-
Mumbai,
India
...
CRM (Customer Relationship Management, Sales Force, Veeva), ERP (Enterprise Resource Planning such as ... and technologies, e.g., SF, CPI, SAC, XML, Azure Dev Ops, ALM test tool, Service Now ticketing tool is
...
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Astellas Pharma
-
Mumbai,
India
...
(Customer Relationship Management, Sales Force, Veeva), ERP (Enterprise Resource Planning such as SAP), and ... and technologies, e.g., SF, CPI, SAC, XML, Azure Dev Ops, ALM test tool, Service Now ticketing tool is
...
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Astellas Pharma
-
Mumbai,
India
...
a deep understanding of the specific platforms that drive business functions such as CRM (Customer ... and technologies, e.g., SF, CPI, SAC, XML, Azure Dev Ops, ALM test tool, Service Now ticketing tool is
...
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Astellas Pharma
-
Mumbai,
India
...
such as CRM (Customer Relationship Management, Sales Force, VeeVa), ERP (Enterprise Resource Planning
...
-
Astellas Pharma
-
Mumbai,
India
...
such as CRM (Customer Relationship Management, Sales Force, Veeva), ERP (Enterprise Resource Planning
...
-
Astellas Pharma
-
Mumbai,
India
...
a deep understanding of the specific platforms that drive business functions such as CRM (Customer
...
-
Astellas Pharma
-
Mumbai,
India
...
CRM (Customer Relationship Management, Sales Force, Veeva), ERP (Enterprise Resource Planning such as
...
-
Astellas Pharma
-
Mumbai,
India
...
(Customer Relationship Management, Sales Force, Veeva), ERP (Enterprise Resource Planning such as SAP), and
...
-
Astellas Pharma
-
Mumbai,
India
...
CRM (Customer Relationship Management, Sales Force, VeeVa), ERP (Enterprise Resource Planning such as
...
-
Astellas Pharma
-
Mumbai,
India
...
such as CRM (Customer Relationship Management, Sales Force, Veeva), ERP (Enterprise Resource Planning
...
-
Astellas Pharma
-
Mumbai,
India
...
such as CRM (Customer Relationship Management, Sales Force, Veeva), ERP (Enterprise Resource Planning
...
-
Astellas Pharma
-
Mumbai,
India
...
a deep understanding of the specific platforms that drive business functions such as CRM (Customer
...
-
Astellas Pharma
-
Mumbai,
India
...
CRM (Customer Relationship Management, Sales Force, Veeva), ERP (Enterprise Resource Planning such as
...