Job Information
Citigroup Vice President, WCR In-Business Quality Assurance – Credit Processes – Hybrid (Open) in Mumbai, India
Institutional Credit Management (ICM) is an in-business and first Line of Defense (1LoD) function within Citi dedicated to end-to-end wholesale credit risk (WCR) management. ICM covers numerous products, regions and lines of businesses (LoBs) – all while providing the controls and support necessary to help reduce Citi’s risks.
The ICM In-Business Quality Assurance (QA) function verifies that established standards and processes are followed and consistently applied. ICM Management uses the results of the quality assurance reviews to assess the quality of the group's policies, procedures, programs and practices as relates to the management of wholesale credit risk. The results help management identify operational weaknesses, risks associated with the function, training needs, and process deficiencies.
The ICM Head of In-Business Quality Assurance reports results of Quality Assurance Reviews (QARs) providing feedback, insight, and observations on any deficiency and areas of improvement, engaging with the management of the respective ICM business area, Independent Risk and critical stakeholders and regulators.
This role reports to the ICM In-Business Quality Assurance – Credit Processes Lead
Key responsibilities include:
Support Credit Processes Leads and Function Head in executing the quarterly reviews by conducting process and file reviews.
Assist in providing effective credible challenge during QARs to Portfolio Managers, as regards credit processes quality (loan booking, legal documentation, collateral valuation) to ensure that weaknesses in such processes are identified and escalated as appropriate
Support with the aim to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite and all policies and processes established within the risk governance framework
Under the supervision of the In-Business Quality Assurance CP Lead, support execution of the following:
Consistent and objective assessments during QARs
Ensures controls are operating in compliance with prescribed policies and procedures
Subsequent follow-up on corrective actions that were raised during QARs
Assist in preparing quarterly reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
Assist in other QARs across WCR In-Business QA as required
Assist WLCR In-Business QA function in the establishment of In-Business QA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
Support the Credit Processes Function Head for In-Business QA on internal projects and initiatives
Support ICM Voice of the Employee (VOE) initiatives
Travel (less than 10%)
Knowledge/Experience:
Quality Assurance experience, including 8-10 years in wholesale banking credit operations, credit risk management, internal audit, loan review or quality assurance review function at an investment or large commercial bank
Understanding of Wholesale Credit Processes, portfolios and processes
Understanding of risk management and controls frameworks related to wholesale lending credit risk management or another financial risk discipline
Reasonable grasp of the markets and lending wholesale credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
Ideally, credit operations background, with experience on day-to-day credit support functions associated with loan processing, legal documentation, collateral valuation and stress testing
Understanding of QA policies and procedures with the ability to execute change seamlessly
Strong awareness and adherence to the control environment including Quality Assurance
Skills/Competencies:
Demonstrated success at execution of responsibilities in a large financial institution
Proven culture carrier and a strong team player
Impeccable interpersonal skills, with the ability to build relationships
Solid organizational skills with ability to manage time and prioritise effectively with little supervision
Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
Advanced Microsoft Office (Word, Excel, and PowerPoint) skills
Qualifications:
- BA/BSc or higher degree in Business (MBA), or any other related subject
Job Family Group:
Risk Management
Job Family:
Business Risk & Control
Time Type:
Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Citi is an equal opportunity and affirmative action employer.
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