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IBM SOC Infra Engineer - L2 Support in Mumbai, India

Introduction

Information and Data are some of the most important organizational assets in today's businesses. As a Security Consultant, you will be a key advisor for IBM's clients, analyzing business requirements to design and implement the best security solutions for their needs. You will apply your technical skills to find the balance between enabling and securing the client's organization with the cognitive solutions that are making IBM the fastest growing enterprise security business in the world.

Your Role and Responsibilities

This is level 2 role and would be responsible to support SIEM Management & content management for SIEM detection use-cases for the program. They would be overlooking technical services delivery for SOC program for your enterprise.

If you thrive in a dynamic, reciprocal workplace, IBM provides an environment to explore new opportunities every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Responsibilities

  • Good knowledge of SIEM, SIEM Architecture, SIEM health check.

  • SIEM Rule creation and fine tuning, Deployment of SIEM in customer environment.

  • Define and design criticality of SIEM rules in line with customer ask and threat Intel advisory.

  • Troubleshoot issues regarding SIEM and other SOC tools.

  • Good verbal/written communication skills.

  • Build of use case for the customer, Parser management and customer log sources.

  • Data archiving and backup and data purging configuration as per need and compliance.

  • Raising change management tickets for SOC Administration activities like Patch upgrade for SIEM, onboarding log sources etc.

  • Helping L2 and L1 with required knowledge base details and basic documentations.

  • Co-ordination with L2 and SOC Monitoring team for troubleshooting issues and highlighting them to clients for further resolution and escalation.

  • Work in a 24x7 Security Operation Centre (SOC) environment

Required Technical and Professional Expertise

  • Overall 4+ years of experience with minimum 3+ years' relevant experience in SIEM.

  • B.E./ B.Tech/ MCA/ M.Sc. in Computer Science or IT

  • SIEM integration with enterprise tools / sytems - requisite for SLA monitoring, access & relevant client requirements

  • Identify Problems from recurring Incidents, Communicating Emergency Alerts & Warnings to relevant/designated stakeholders

  • Proficient in monitoring security events from various SOC channels (SIEM, Tickets, Email and Phone), based on the security event severity to handle the service support teams, tier2 information security specialists

  • Expertise in threat modelling and Use case development and ability to review policies of security monitoring tools based on security concepts and logical approach

Preferred Technical and Professional Expertise

  • Preferably OEM Certified SIEM Specialist + CEH.

  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work

  • Intuitive individual with an ability to manage change and proven time management

  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

  • Up-to-date technical knowledge by attending educational workshops, reviewing publications

  • Any entrant or Professional skill on shell scripting, AIX, Linux.

About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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