The Americas Sales Enablement & Operations (SE&O) organization is on a mission to simplify go-to-market strategies, programs, and processes to grow revenue, earn share and lead in AI. As part of the SE&O organization, the Americas Skilling & Onboarding team is a center of excellence to drive simplicity and optimize the seller learning experience, in a way that accelerates growth in revenue, share and AI adoption.

We are seeking a Skilling Lead – Consultative Sales, Americas with deep expertise in consultative selling to train and develop enterprise of sales professionals across the Americas, in collaboration with Worldwide Account Team Unit (ATU) and Worldwide Learning (WWL) teams. In this role, you will collaborate to design and deliver both synchronous and asynchronous learning experiences that empower sales teams to excel in high-impact, consultative engagements. You’ll leverage change management techniques to ensure smooth adoption of new skills and tools, while staying ahead of AI advancements that influence the future of work. In this role, you will have the opportunity to leverage your passion for continuous learning and development driving for results in a fast-paced environment.

By applying to this U.S. based position, relocation is not provided for the role.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Lead Strategic Skilling Initiatives: Develop and implement a strategic learning framework that equips enterprise sales teams with consultative selling skills, ensuring alignment with long-term business objectives and market demands. Design scalable training programs that drive performance in both synchronous and asynchronous environments.

• Program Planning and Development Lands and contributes to the development and management of learning programs and initiatives for relevant audiences by identifying organizational needs, securing resources, communicating with senior stakeholders, and prioritizing work. Aligns larger learning and skilling capabilities to the strategy of the organization for the most impact. Gathers information across a variety of inputs to contribute to and develop planning and integration efforts. Supports and prioritizes short-term planning efforts. Promotes learning objectives and outcomes using a learner-centric approach. Determines how to best apply resources available across multiple teams to execute on the plan. Manages financial planning and forecasting.

• Ensure Sales Readiness Analyze sales data, competitor trends, and key metrics to generate insights that inform and continuously improve training programs. Collaborate with business and platform experts to ensure sales teams are equipped with the tools, problem-solving frameworks, and recommendations needed to drive growth and succeed in consultative selling.

• Measure and Improve Impact: Set measurable outcomes, track results, and continuously refine programs to ensure alignment with business objectives.

• Collaborate Cross-Functionally : Collaborate with Americas sales teams, WW ATU, and WWL to align skilling initiatives with global and regional business objectives. Build effective relationships across internal teams, leveraging consultative selling expertise to influence strategic planning and ensure training programs are tailored to meet evolving market needs.

• Stakeholder/Customer Collaboration  Identifies and develops relationships with key stakeholders/partners across audiences or business units to represent their learning-related needs. Collects feedback from stakeholders to identify and take action on key objectives. Acts as a representative of customers/stakeholders to the program team and brings them directly into the development process to inform them on adjustments to be made. Leverages working knowledge of local/regional perspectives and champions diversity and inclusion initiatives with multiple teams of learning stakeholders. Communicates learning and development approaches to leaders and stakeholders to educate them on learning solutions.

• Cross Functional Joint Planning Establishes and maintains key points of contact with internal teams; manages and cultivates relationships with leaders of internal teams. Builds relationships with senior leadership executives. Acts as an advisor to senior leadership on a particular area of expertise and market awareness to inform strategic sales planning decisions related to skilling and training. Demonstrates influences through partners across multiple divisions. Influences for impact by motivating others to buy into vision and execution. Drives alignment and influence towards common goal. Challenges status quo to drive business transformation.

• Apply Change Management: Use change management strategies to drive adoption of new sales techniques and tools, business priorities, or organizational changes impacting our sellers ensuring smooth transitions for teams.

• AI : Stay up-to-date on AI advancements tobuild AI fluency for our sellers.

• Adapt in a Dynamic Environment: Manage multiple priorities, delivering high-quality results while responding to evolving business needs.

• Promote Continuous Learning: Foster a growth mindset and encourage peer learning.

• Embody our * *culture * and * values

Qualifications

Required Qualifications:

• Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 4+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field

• OR equivalent experience.

• 3+ years experience in Near Term Strategy (1-2 years out), Management Consulting, or Finance.

• 4+ years of combined experience in both corporate program management for learning and development AND enterprise sales

• 1+ years of experience in change management

Preferred Qualifications:

• Master’s Degree in business administration, marketing, learning and development, or related field.

• PMP, PMI-ACP, or equivalent certification.

• PROSCI Certified Change Practitioner, or equivalent certification.

• Familiarity with Microsoft’s core priorities and strategic direction.

• 4+ years of enterprise experience in learning and development or sales training roles.

• Demonstrated experience in leading cross-functional teams and projects.

• Excels in all areas of program and project management, particularly organization and detail management and a track record of innovation, thought leadership and a successful influence strategy.

• Travel potential 25%-50% of time

Sales Strategy Enablement IC4 - The typical base pay range for this role across the U.S. is USD $103,800 - $200,300 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,700 - $219,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until November 22, 2024.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .