Job Information
Microsoft Corporation Lead Digital Solution Area Specialist in Multiple Locations, Singapore
In SMC, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.
The reinvention of business processes is a growth engine for Microsoft cloud services. The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.
As a Dynamics Specialist Sales Leader, you will build and lead a team of Solution Specialists responsible for driving customer business process transformation. You will coach and empower the team to effectively engage CxO level stakeholders in our top customers and help them achieve their business goals by bringing industry-relevant business value insights, and envisioning solutions to successfully enable their end-to-end business transformation. You will model the team by setting the tone on leadership & Microsoft culture and values, act with integrity and be accountable to deliver business results with high levels of sales discipline and business forecast accuracy, remove blockers & bring execution clarity to the team on overachieving business goals.
You will learn how Microsoft empowers managers to be effective people leaders as well as how Microsoft enables innovation and empowers the success of customers. This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise. This role is flexible in that you can work up to 50% from home.
Responsibilities
People Leader
You will build and grow highly successful teams through talent management, diversity and inclusion, coaching, and career development.
Ability to attract, retain, and develop the most technical resources in the field. Inspire and foster a culture of customer-centricity and consumption, adoption and use through collaboration with peers and extended teams.
Sales Execution
Lead teams to identify and track new opportunities, bring impactful industry insights into customer engagements, and lead a virtual cross-organizational team on strategic projects and high impact solution sales deployments that enable digital transformation and deliver business value.
Lead team to develop strategies through orchestration for driving and closing opportunities and guide team on communicating with customers to understand their business needs or facilitate customer interactions to assess needs.
Scaling and Collaboration
Coach team to learn and apply the orchestration model and guide team to build a network of partners to cross-sell and up-sell.
Technical Expertise
Coach team on business and market knowledge and act as a thought leader to help team connect Microsoft solution to customer business impact.
Sales Excellence
Lay out customer satisfaction long-term strategies, guide team in whitespace analysis, and participate in regular strategic planning for assigned territory, review plans via ROB meetings, and align plans of team across departments.
Ensure team meet sales targets and operational standards and maintain the health of metrics within the assigned territory while mentoring/coaching team on growing knowledge on sales or products and ensuring team completes training and obtains certifications as required.
Qualifications
Required/Minimum Qualifications (RQs/MQs)
9+ years of technology-related sales or account management experience
OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 7+ years of technology-related sales or account management experience
OR equivalent experience.
Additional or Preferred Qualifications (PQs)
11+ years of technology-related sales or account management experience
OR Bachelor's Degree in Information Technology, or related field AND 10+ years of technology-related sales or account management experience
OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 8+ years of technology-related sales or account management experience
OR equivalent experience.
6+ years of solution or services sales experience.
3+ year(s) of people management experience.
Strategic thinking & execution. Ability to develop sales and business strategy options, while also being able to successfully execute plans and build strong relationships.
Excellent Communicator. Strong negotiation, organizational, presentation, financial acumen, written, and verbal communication skills.
High Performer. Highly driven person who consistently exceeds goals and expectations and has the ability, characteristics, and determination to compete effectively against skilled and diverse competition.
Work cohesively with members of the Microsoft sales & services team, Microsoft partners, engineering, and marketing to solve customer and partner issues, leverage best practices, & deliver results.
Purposeful Planner & Executor – Delivers business impact with intentional planning, driving clarity to the team with consistent coaching rhythms, removing blockers and ensuring quarterly business budget goals are met.
Growth Mindset. Ability to overcome and work around problems that are inevitable in rapidly growing businesses – positive approach to problem solving, learning, and development.
Disciplined Operator – Maintains excellence in pipeline management, forecasting and driving integrated territory and budget achievement planning.
Deep understanding of Azure & related hyperscale solutions and how they translate into business impact, including competitive landscape and related MS commercial cloud offerings
Industry certifications including but not limited to: PMI, Selling, local technology associations, etc. a plus.
Meaningful non-Microsoft prior sales leader experience at IT Consulting and services or cloud services company, ideally with complex sales training (e.g., Miller Hyman, Spin, Michael Bosworth, Challenger, Sandler, etc.)
Certification in Azure Fundamentals (AZ-900) and equivalent competitive certifications and/or prepared to attain AZ-900 certification within 3 months
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
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