Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

IBM seeks an eager and motivated Sales Development Manager to manage the EMEA Sales Development team. This role is key to the success of the Marketing and GTM organizations as it is the main driver of encounters between our sellers and the prospects we want to connect with on a daily basis. This individual must be able to adapt on the fly, be creative, and collaborate with numerous cross-functional teams on a local and Regional scale.

Responsibilities:

• Recruit, train, and lead a team of Sales Development Representatives

• Set clear goals and performance metrics for the team.

• Provide ongoing coaching, mentorship, and feedback to enhance individual and team performance.

• Develop and execute strategies to drive lead generation and pipeline growth within our ICP (ideal client profiles) accounts.

• Collaborate with the marketing and sales teams to align BDR efforts to overall business objectives.

• Collaborate with the GTM strategy team to analyze market trends and competitor activities to identify new opportunities.

• Implement and refine SDR processes to maximize efficiency and effectiveness.

• Utilize technology and tools to streamline lead generation and tracking.

• Regularly review and update prospecting scripts and messaging.

• Monitor and analyze performance to ensure team targets are met.

• Provide regular reports on team and individual performance to leadership.

• Implement corrective actions as needed to address performance gaps.

• Foster strong collaboration with the sales teams to ensure a seamless handover of leads.

• Work closely with marketing to optimize lead generation campaigns and messaging

• Act as a liaison between SDR's and other departments to facilitate effective communication.

Required Technical and Professional Expertise

• 3+ years of experience in SDR role within the SaaS/ Subscription industry.

• 1+ year of people management experience.

• A university degree in a business subject or previous relevant experience in business development.

• A fast learner who is always looking to improve and grow. Passionate and driven to excel.

• Over 80% in quota achievement in 3 or more quarters, supporting a region and AE's as a BDR.

• Proficient in Salesforce, SalesLoft, Zoominfo, Linkedin.

Fluency in English (other languages French, German, Spanish, Italian or Arabic) can be a plus.

Preferred Technical and Professional Expertise

• N/A

About Business UnitIBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.