Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s food ingredients and bio-industrial business, where we anticipate trends around taste, nutrition and safety to innovate and provide solutions to manufacturers, retailers and foodservice companies.

Job Purpose and Impact

The Customer Value Specialist establishes quality standards for products and processes and suggests modifications intended to prevent defects in components or final products. We seek a professional with the interpersonal skills to collaborate with internal and external multifunctional teams to address customer requirements and concerns and identify and mitigate quality risks.

Key Accountabilities

• Handle customer requirements, concerns and complaints ensuring proper prioritization and follow up.

• Conduct root cause analysis for defects, nonconformities or other quality failures, respond to customer complaints and provide guidance.

• Develop and lead the implementation of key food safety management system programs and critical food safety tasks.

• Provide continuous improvement support for operations and other functional areas as needed.

• Design and deliver food safety and quality related training internal and external stakeholders to improve awareness and quality capacity.

• Ensure compliance with quality standards.

• Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.

• Lead customer audits or related visits and promote stakeholder communication.

• Other duties as assigned

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience

• Excellent verbal and written English communication skills.

• Minimum of two years of related work experience

• Other minimum qualifications may apply

Preferred Qualifications

• Three years experience in food industry.

• Good knowledge of Good Manufacturing Practice (GMP), Hazard Analysis Critical Control Point （HACCP), International Organization for Standardization (ISO)9001: 2000, ISO14001 and Occupational Health and Safety Assessment Series 18001 and food safety.

Our Offer

We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.

Interested? Then make sure to send us your CV and cover letter in English today:

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Equal Opportunity Employer, including Disability/Vet.

At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill's long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law.

Cargill also complies with all applicable national and local laws and regulations pertaining to non-discrimination and employment.

Notice to Recruiters and Staffing Agencies: Cargill, Inc. and subsidiaries (“Cargill”) have an internal recruiting department. Please review this notice.

US Employment Resources: Equal Opportunity Employer, including Disability/Vet.