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Intuit Principal Program Manager - Strategy & Operations; Narrative Writing in Mountain View, California

Overview

Intuit’s strategy is to become an AI-driven expert platform. The Tech Strategic Programs team (also known as the Office of the CTO) supports this strategy by transforming and driving how our 6000-person Technology ecosystem operates to accelerate outcomes for our customers. This high-performing team focuses on strategic planning, drives the operating rhythm, and leads programs that elevate the Technology ecosystem as a high-performing organization. We are looking for creative problem solvers with a bias for action, an ability to analyze and connect the dots between multitudinous sources of data and information, and a strong desire to drive tangible business impact. As a Principal Technical Program Manager, you will work alongside executive leaders to construct and deliver board and C-level content. You will also have an opportunity to work across the broader Product, Marketing, Finance, and Business segment communities to help innovate and drive change in how we operate. This position requires strong strategic problem solving and communication skills, the ability to influence and develop productive partnerships at all levels of the organization, solid business and technical acumen and a strong understanding of Intuit’s mission and values.

What you'll bring

  • 7-10 years of relevant experience in delivering significant strategic and operational impact across an organization

  • Strategy and operations experience at a high growth startup, management consulting experience or strategic/analytical roles at large companies is desired

  • Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases

  • Demonstrated business and technical acumen, preferably in a SaaS or platform technology company

  • Ownership mindset with an ability to convert strategic plans into actions, drive projects to completion, and sweat the details to deliver the outcome

  • Experienced change management leader who is able to influence and build trust across a highly cross-functional organization (peers, executives and working teams) to accelerate outcomes

  • Excellent communicator with strong presentation skills and compelling storytelling abilities; feel very comfortable leading and facilitating workshops and monthly/quarterly business reviews with executives and teams

  • Highly self-motivated, thrives in ambiguity and able to manage multiple projects with little day to day direction

  • Well-rounded interpersonal skills with the capacity to build relationships with senior stakeholders and collaborate across with team members across varying levels

  • Ability to generate innovative insights, ideas, and opportunities that drive tangible business outcomes

  • FinTech and/or SaaS experience a plus, but not required

How you will lead

  • Orchestrate development of executive-level presentations and content to be used by the CTO in board meetings, CEO Staff meetings, and other forums

  • Partner with senior leaders and cross-functional teams (e.g. Product, Marketing, Finance, Business segments) to outline data-driven strategic frameworks decisions, and actionable recommendations

  • Lead strategy projects / work streams and new initiatives end-to-end, with limited guidance, from initial hypotheses to recommendation to operationalization

  • Develop narratives that highlight the outcomes delivered across the Tech Ecosystem and their connection to strategy

  • Build and maintain strong relationships across the Tech Ecosystem and CTO staff to ensure that we are thinking holistically across multiple tech priorities and in line with our technology strategy

  • Design and implement frameworks and operating models that accelerate decision making, sharing of best practices, and operational excellence at scale across tech

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

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