Overview

Mailchimp is a leading marketing platform for small businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaigns, CRM, and analytics tools.

Mailchimp has a singular view of our SMBs and their customers and can help connect them better than anyone else. Central to that idea is how we manage customer data, and we are hiring a Group Manager, Product Management to lead the next generation of data platforms and solutions that we deliver to our customers. This leader will be responsible for everything from how we capture, transform, and persist data to make it easier to build the email activation experiences our customers need to bring to life new ways to apply data to the most critical marketing problems facing the millions of SMBs who rely on Mailchimp every day.

What you'll bring

• Experience working in a technical environment with a broad, cross functional team to drive product vision, define product requirements, coordinate resources from other groups (e.g., design, legal), and guide the team through key milestones

• Experience building and leading a high-performing team of product managers

• Experience in building and managing data-enabled products

• Expertise in areas such as MarTech such as Customer Data Platforms (CDPs), reporting and analytics, email marketing, and segmentation

• Experience building platforms or integrating operational and data systems, particularly data systems the deal with streaming data or large-scale data aggregation

• Experience analyzing product data and performance trends to develop insights and influence product direction, particularly in the context of SaaS products

• Experience identifying significant opportunities, and driving product vision, strategies and roadmaps in the context of broader organizational strategies and goals

• The ability to work closely with Senior and C-level executives to develop product strategy

• Familiarity with how web products are built, perhaps having even built a few yourself at some point

• Experience going through a full product lifecycle, integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution

• Bachelor's degree (or foreign degree equivalent) in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field

How you will lead

• Lead the team that owns the product vision for how we store and activate data on behalf of our customers and where necessary get hands-on to drive us towards shipping great products for our customers

• Drive prioritization and investment decisions necessary to deliver your team’s vision and roadmaps

• Partner cross-functionally to distill your product vision into a roadmap that we can deliver on with speed

• Lead a team that develops clear hypotheses as to how to best solve our customer’s biggest problems, run experiments to learn quickly so we can double down on bets that go well and course correct where appropriate

• Solicit input from other teams building upon the platform and evangelize best practices in using the platform to accelerate all of Mailchimp in shipping great data-centric products for our customers

• Collaborate with Data Science to identify and ship features that leverage data in novel ways previously impossible without our platform

• Partner with Research to validate or assess customer expectations and perceptions

• Collaborate with Product Analytics to define and analyze metrics that inform the success of products

• Communicate clearly defined and achievable product goals to Design and Engineering, negotiating trade-offs and adjusting scope as needed to hit major milestones

• Lead product team through planning activities to identify scope for sprints; identify opportunities to validate product direction through MVPs

• Ensure that customers realize the full value of our platform by working collaboratively with Product Marketing and Support to define release marketing reach, effort, and support impact

• Build, edit, and manage product backlog understanding the contributive value of each feature, the level of effort, risk, and opportunity costs

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.