Top Skills' Details

1. Windows OS troubleshooting - they are on windows 10 moving to windows 11

2. O365 - Basic support of applications admin experience would be great

3. Active Directory - They have multiple domains need to be able to utilize group policy (Service desk handles password resets)

4. Intune experience is a nice to have (they are currently rolling out autopilot) along with PowerShell experience for automation (manipulating prewritten scripts

Additional Skills & Qualifications:

Looking for an IT professional who possesses a strong understanding of end point hardware and application support by providing excellent customer service and troubleshooting skills. In addition, this role will require the ability to balance project work and day to day support in a fast-paced environment.

• Creating, tracking, and resolving IT trouble tickets (Level I/II)

• Windows Desktop support

• Active Directory Level I/II support (Access Controls, Group Membership, Security)

• Microsoft Exchange Level I/II support (add, manage, remove mail users)

• Experience with Microsoft 365 support including Microsoft Teams calling

• File & Print Server support/troubleshooting

• Software repository management and deployment (Windows Deployment Services)

• Hardware deployment of computers, printers etc

• General workstation troubleshooting

• Third party application support

• Maintain a register of IT assets

• Develop, maintain, and organize system administrator technical documentation

• Manage site network cabling/patching

• Participate in IT Projects

• Deliver end user technical training where required

• Provide absence cover for other site-based IT team members

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following:

§ Medical, dental & vision

§ Critical Illness, Accident, and Hospital

§ 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

§ Life Insurance (Voluntary Life & AD&D for the employee and dependents)

§ Short and long-term disability

§ Health Spending Account (HSA)

§ Transportation benefits

§ Employee Assistance Program

§ Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.