Career Area:

Manufacturing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us.

Job Summary:

Global Quality is a small central organization responsible for championing quality throughout the enterprise in direct support of Caterpillar’s quality vision: “Quality is Excellence in Everything We do”. Global Quality supports both manufacturing and product quality through ownership, governance and training for many of the enterprise’s quality processes. We also provide quality data, analytics, tool development and support.

We are looking for an experienced, highly proficient CPI practitioner to join the CPI core team as a Quality Engineer. In this role, you will be part of a team of process experts that support Caterpillar’s continuous improvement processes – in particular, CPI. A successful candidate will help train and coach CPI executioners and managers throughout the enterprise on the CPI processes and tools. You will collect user VOC and help support the development of CPI tool enhancements – including testing, training material, and enterprise rollout. The successful candidate should be prepared to travel to various global facilities to conduct training and mentoring (2-5 trips per year). As member of the CPI core team, you serve the CPI community through communications, “help desk” support of processes and tool questions, and the collection & dissemination of best practices.

What You Will Do:

The Corporate Quality department leads the enterprise in setting and achieving the corporate quality targets. It champions quality improvement initiatives and provides visibility into the current status of the corporate and individual product group quality performance. The department is responsible for defining and deploying processes, systems, and tools required to manage the quality of the enterprise. Its members work with product groups, engineering, purchasing, manufacturing, sales and service, IT and senior leadership to ensure execution of quality strategies and plans.

The responsibilities of this position include:

• Coach and train the CPI process

• Coach and train myCPI application

• Conduct CPI Essentials, Team Lead, CPI List Manager and CPI Master training

• Support CPI process and myCPI tool improvements

• Understand and Champion the CPI balanced portfolio of performance metrics

• Help coordinate CPI community communications

• Support CPI with a customer focused mindset and a sense of urgency

• Share support of PIQ and Dealer PPM

Education Requirement:

• Engineering or Technical degree with a focus on design or product support

What Skills You Will Have:

Decision Making and Critical Thinking:

• Differentiates assumptions, perspectives, and historical frameworks.

• Evaluates past decisions for insights to improve decision-making process.

• Assesses and validates decision options and points and predicts their potential impact.

• Advises others in analyzing and synthesizing relevant data and assessing alternatives.

• Uses effective decision-making approaches such as consultative, command, or consensus.

• Ensures that assumptions and received wisdom are objectively analyzed in decisions.

Flexibility and Adaptability:

• Creates processes with provisions to accommodate change.

• Helps others adapt to changing environments and accept new situations.

• Recovers from disappointments and setbacks.

• Works effectively with unstructured teams, situations, or environments.

• Leverages prior experience as a help towards handling changing situations.

• Makes progress in an atmosphere of ambiguity and uncertainty.

Problem Solving:

• Ensures capture of lessons to be learned from a problem-solving effort.

• Organizes potential problem solvers and leads problem resolution efforts.

• Uses varying problem-solving approaches and techniques as appropriate.

• Contributes to standard practices for problem-solving approaches, tools, and processes.

• Analyzes and synthesizes information and devises alternative resolution strategies.

• Develops successful resolutions to critical or wide-impact problems.

Relationship Management:

• Communicates to clients regarding expectations of all parties.

• Participates in negotiating the terms of the business relationship.

• Conducts periodic reviews of work effort, progress, issues, and successes.

• Maintains productive, long-term relationships with clients or vendors.

• Creates opportunities to educate support teams on client priorities.

• Empowers others to establish collaborative, healthy relationships.

Project Management:

• Utilizes preferred tools, techniques and methods for estimating project cost and time.

• Plans, estimates, staffs, organizes and monitors significant projects.

• Identifies risks and vulnerabilities; creates contingency plans.

• Conducts regular and ad-hoc project reviews with project team, sponsors, and clients.

• Maintains open communication among project participants and interested parties.

• Communicates reporting requirements; creates monitoring and control mechanisms.

Manufacturing Standards, Procedures and Policies:

• Consults on development and implementation of cross-functional standards.

• Participates in the development of organizational policies and practices.

• Develops and uses control and monitoring mechanisms for adherence.

• Collaborates with other functions on establishing and documenting joint standards.

• Participates in defining architectural principles and standards for organization.

• Ensures communication vehicles are effectively informing affected areas and employees.

Top Candidates Will Also Have:

• At least 10 years of experience in Product Support, Product / Process Design & Development, or Product / Process Validation

• Deep myCPI tool and process knowledge

• Minimum of 5 years working CPI issues, including field support planning and publications

• Strong analytical skills

• Experience with Caterpillar’s suite of quality applications

• Broad understanding of Caterpillar products, organizations and facilities

• Experience with problem solving methodologies including root cause analysis, Ishikawa diagrams, 5 whys, 8-D etc.

• Demonstrated ability to work in a diverse team environment across matrix organizations

• Strong interpersonal and communication skills.

• Project management skills

• Recognized expert in myCPI tool

• Experience with reliability engineering concepts and techniques.

• Experience coordinating process and tool enhancement projects

• 6 Sigma experience – Black Belt or Greenbelt Project Lead

Additional Information

The location for this position is Mossville, IL.

Domestic relocation assistance is available for this position.

This position may require up to 20% travel.

What You Will Get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:

• Competitive Base Salary

• Annual incentive bonus plan*

• Medical, dental, and vision coverage

• Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

• 401k savings plan

• Health savings account (HSA)

• Flexible spending accounts (FSAs)

• Short and long-term disability coverage

• Life Insurance

• Paid parental leave

• Healthy Lifestyle Programs

• Employee Assistance Programs

• Voluntary Benefits (Ex. Accident, Identity Theft Protection)

*Subject to annual eligibility and incentive plan guidelines.

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

#LI

Summary Pay Range:

$144,960.00 - $217,320.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

• These benefits also apply to part-time employees

Posting Dates:

March 3, 2025 - March 17, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .