This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2196893

rrUniversity of Idaho

rrOvernight Lead Information Desk Attendant

rrLocation: Moscow

rrDivision/College: Auxiliary Services-MID

rrEmployee Category: Classified

rrPay Range: \$19.00 per hour or higher depending on experience

rrFTE: 1

rrFull/Part Time: Full Time

rrPosition Summary:

rThe Overnight Lead Information Desk Attendant will provide a high level of customer service to students, staff, and visitors at the 24-hour information desk.

Duties may include:

• Mail distribution
• Issuing building access
• Helping residents with a wide variety of questions and concerns
• Handle confidential information
• Assist with building security
• Provide leadership and guidance to the information desk team
• Perform administrative tasks
• Assist the Resident Services Manager
• Working overnight shifts
• Being a resource in Housing policies and procedures
• Independently solve problems within the scope of their authority
• Other duties as assigned

rrMinimum Qualifications:

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• None

{=html} <!-- --> - Experience providing customer service

rrPreferred Qualifications:

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• High School diploma or equivalent
• Experience working as an Information Desk Attendant or in a related position
• Experience living in a residence hall

Demonstrated ability to:

• Communicate effectively verbally and in writing
• Solve problems and troubleshoot a variety of issues
• Accurately complete tasks with high attention to detail
• Use word processing, spreadsheet, and email software
• Use computer systems to store and organize information
• Explain complex policies and procedures
• Work with minimal supervision
• Follow written instructions
• Work under pressure in a high-volume environment

rrPhysical Requirements & Working Conditions:

rAbility to:

• Move about and between venues for extended periods of time up to a full day of work in any weather
• Place and retrieve items at a variety of heights for an extended period of time
• Lift, carry or otherwise move 10 pounds regularly
• Lift, carry or otherwise move 50 pounds occasionally

Ability to:rMove about and between venues for extended periods of time up to a full day of work in any weatherrPlace and retrieve items at a variety of heights for an extended period of timerLift, carry or otherwise move 10 pounds regularlyrLift, carry or otherwise move 50 pounds occasionallyr

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rRequired Licensures, Certifications or other

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rPosting Number: SP004391P

rrPosting Date: 04/16/2024

rrClosing Date:

rrOpen Until Filled: Yes

rrSpecial Instructions:

rTo receive first consideration, please submit a letter of qualification, current resume, and references (last 3 supervisors) no later than April 30, 2024.

In your letter of qualification, using details and examples, please address all of the required and preferred qualifications for this position and how your experience and skills align.

If you would like to see the full job description, please contact Christy Day at cday@uidaho.edu.

rrBackground Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.

rrTo apply, please visit: jobs.uidaho.edu

rrEEO Statement

rUniversity of Idaho is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

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