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Travelers Insurance Company
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Morristown, New Jersey
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Candidate Have?**
Bachelor’s Degree preferred or a minimum of 2 years of work OR customer service ... Have?**
High School Diploma or GED and one year of customer service experience OR Bachelor’s
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Travelers Insurance Company
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Morristown, New Jersey
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regulations, where applicable
Provides excellent customer service to meet the needs of the insured, agent ... property claim handling experience preferred.
Interpersonal and customer service skills- Advanced
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Travelers Insurance Company
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Morristown, New Jersey
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.
What Will You Do?
Customer Contacts/Experience:
Delivers consistent service quality ... (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including
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Travelers Insurance Company
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Morristown, New Jersey
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throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving ... and state specific regulations.
What Will You Do?
Customer Contacts/Experience
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Travelers Insurance Company
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Morristown, New Jersey
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Implement strategies and initiatives to improve file quality, customer service and manage costs.
Drive ... and frequent claim file review. Serve as a field representative for the Home Office Auto product, as
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Travelers Insurance Company
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Morristown, New Jersey
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regulations.
What Will You Do?
Customer Contacts/Experience:
Delivers consistent service ... cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution
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Travelers Insurance Company
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Morristown, New Jersey
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resourceful in solving problems by identifying customer needs and taking appropriate action to meet those
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Travelers Insurance Company
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Morristown, New Jersey
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.
Provides excellent customer service to meet the needs of the insured, agent and all other internal and ... experience preferred.
Interpersonal and customer service skills – Advanced
Organizational and time
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Travelers Insurance Company
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Morristown, New Jersey
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Who Are We?
Taking care of our customers, our communities and each other. That’s the Trav
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Travelers Insurance Company
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Morristown, New Jersey
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What Will You Do?
Delivers consistent service quality throughout the claim life cycle ... recognized resources, estimating and evaluation software.
Negotiates the claim with the customer and/or
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Travelers Insurance Company
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Morristown, New Jersey
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Provide quality customer service and ensure file quality, timely coverage analysis and communication with ... expertise of others actively solicits input and shares ideas.
Strong customer service skills
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Travelers Insurance Company
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Morristown, New Jersey
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Identifies, evaluates and analyzes problem areas impacting indemnity pay out, customer service, regulatory ... delivering training
Critical Success Factors:
Customer Service.
Analytical Skills.
Solid
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Travelers Insurance Company
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Morristown, New Jersey
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customer accounts to minimize risk and maximize profitability.
Cultivate and maintain relationships
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Travelers Insurance Company
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Morristown, New Jersey
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Who Are We?
Taking care of our customers, our communities and each other. That’s the Trav
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Travelers Insurance Company
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Morristown, New Jersey
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Directly handles assigned claims.
Provides quality customer service and ensures file quality and ... products.
Strong negotiation and customer service skills.
Skilled in coverage, liability and
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Travelers Insurance Company
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Morristown, New Jersey
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customer service and ensure file quality, timely coverage analysis and communication with insured based on ... claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation
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Travelers Insurance Company
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Morristown, New Jersey
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.
Underwrite and skillfully negotiate customer accounts to minimize risk and maximize profitability
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Travelers Insurance Company
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Morristown, New Jersey
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assigned severity claims.
Provides quality customer service and ensures file quality and timely ... actively solicits input and shares ideas.
Strong customer service skills. - Intermediate
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Travelers Insurance Company
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Morristown, New Jersey
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consistent service quality throughout the claim life cycle, including but not limited to prompt contact ... .).
Negotiates the claim with the customer and/or repair facilities leveraging appropriate resources and achieve
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Travelers Insurance Company
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Morristown, New Jersey
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severity claims.
Provides quality customer service and ensures quality and timely coverage analysis ... . Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation
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Travelers Insurance Company
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Morristown, New Jersey
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assigned book of business.
Underwrite and skillfully negotiate customer accounts to minimize risk and
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Travelers Insurance Company
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Morristown, New Jersey
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?**
Directly handles assigned severe claims.
Provides quality customer service and ensures file quality ... negotiation and customer service skills. - Intermediate
Demonstrated coaching, influence and persuasion
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Travelers Insurance Company
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Morristown, New Jersey
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Who Are We?
Taking care of our customers, our communities and each other. That’s the Trav
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