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A primary focus of this position is to help coordinate the efforts of Ambulatory Operations in order to support the development and implementation of multiple strategic initiatives by assisting with the creation of comprehensive program plans for key organizational initiatives. The position contributes to meeting the objective goals of the organization, which include improving overall service levels, the patient experience, quality and safety performance through tracking, analyzing, and reporting program and project initiatives and their progress.

MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, EXPERIENCE, AND/OR LICENSURE: 1. Bachelor's Degree in Healthcare Administration or related field; OR Associates Degree in Healthcare Administration or related field AND two years related experience; OR High School diploma AND four years related experience.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Maintains agendas, meeting minutes, trackers, and follow up items in an organized and effective manner in order to achieve successful movement of projects. Serves as primary coordinator between multiple stakeholders including Ambulatory Operations, clinical department leadership, IT, marketing, and others 2. Assists Department Leadership in standardization and process improvement endeavors to improve the overall patient experience. 3. Ensures project leaders are kept informed of barriers, progress, and outstanding items. 4. Explores items and inquiries presented by Department Leadership, Clinical Providers and Staff and/or other stakeholders and attempts to achieve resolution independently wherever possible. 5. Pulls, reviews, and analyzes data to evaluate/validate successfulness of implemented initiatives. Applies critical thinking skills to offer solutions on next steps where applicable. 6. Reviews existing metrics and dashboards to assist in identifying deficiencies and areas of improvement. Is willing to offer potential solutions where applicable. 7. Communicates professionally across multiple mediums with internal peers, leadership, as well as external vendors as needed. 8. Coordinates patient communications including paper letters, MyChart messaging, phone calls/text messages. 9. Works collaboratively with ambulatory operations team and other departments to continue optimizing the patient experience. 10. Supports... For full info follow application link.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCP here. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)