Your Impact

The Merchandising Support Analyst role works in one of the functional areas of Merchandising Support to facilitate the operational strategy and serve as subject matter expert of the merchandising organization. The responsibilities of the analyst include consulting to the business and executing process and projects within their functional area. Key functional areas within the merchandising support organization include operational support, communications, capacity management, and reporting. Responsibilities may vary based on the area of work.

What you will do

• Business Relations Function:

• Writes in multiple voices and styles appropriate to the communication vehicle (sharepoint, newsletter, emails, presentation content, etc.) understanding impact of communications and messaging to key stakeholders across the merchandising organization.

• Collaborates with merchandising support team and key business partners to deliver formal and consistent messaging to internal and external stakeholders, viewing every communication through an enterprise lens to ensure all audiences are served.

• Responsible for the timely and efficient execution of the merchandising support strategy via supporting processes and projects, creating and maintaining of best practices, and designing of tools and techniques.

• Analyze key processes and performance to identify areas of inefficiency or ineffectiveness and helps recommend actions to improve. Shares best practices with merchandising support team and key stakeholders to drive productivity, simplification and efficiency across the merchandising organization.

• Support relationships with stakeholders collect their feedback regarding job tasks, obstacles, opportunities, best practices and ideas, compiling feedback from partners to offer solutions that drive productivity, simplification and efficiency across the merchandising organization.

• Assists in facilitating alignment with key stakeholders to maintain a thorough understanding of the work, partners and support needed across the merchandising organization. Support the delivery of projects, best practices and process improvement initiatives.

• Collaborates with Sr. Analyst for further review of data to provide insights and assist in making recommendations to the business.

• Utilize qualitative data (focus groups, cross functional council sessions, surveys) and quantitative analytics (financial, payroll, performance reporting) to infer insights, inform business partners across multiple areas of merchandising (IRP, Merch Ops, Global, Core, Pricing, etc), evaluate performance and drive productivity, efficiency and simplification.

• Establish trust credibility and reliability and work collaboratively to accomplish organizational goals.

• May receive guidance from and supports the work of senior team members.

• Capacity & Operations Function:

• Communicates regularly about projects, solutions, status, and related issues to management through both formal and informal presentations; provide recommendations from findings to achieve desired project results or identify areas of improvement.

• Aides merchandising support team by assisting with creation and maintenance of standard operating procedures and job aids.

• Responsible for the timely and efficient execution of the merchandising support strategy via supporting processes and projects, creating and maintaining of best practices, and designing of tools and techniques.

• Analyze key processes and performance to identify areas of inefficiency or ineffectiveness and helps recommend actions to improve. Shares best practices with merchandising support team and key stakeholders to drive productivity, simplification and efficiency across the merchandising organization.

• Supports relationships with stakeholders collect their feedback regarding job tasks, obstacles, opportunities, best practices and ideas, compiling feedback from partners to offer solutions that drive productivity, simplification and efficiency across the merchandising organization.

• Assists in facilitating alignment with key stakeholders to maintain a thorough understanding of the work, partners and support needed across the merchandising organization. Support the delivery of projects, best practices and process improvement initiatives.

• Utilize qualitative data (focus groups, cross functional council sessions, surveys) and quantitative analytics (financial, payroll, performance reporting) to infer insights, inform business partners across multiple areas of merchandising (IRP, Merch Ops, Global, Core, Pricing, etc), evaluate performance and drive productivity, efficiency and simplification.

• Establish trust credibility and reliability and work collaboratively to accomplish organizational goals.

• Reporting Function:

• Supports the building of dashboards using multiple data sources (payroll, performance, capacity) and business analytics tools (Power BI, Excel, etc.) to provide insights and data analysis to senior analyst and managers in merchandising support and other business partners in order to drive business decisions, advance business goals and solve complex problems.

• Assists in gathering information from business intelligence software solutions to provide accurate reporting, analysis, and identification of insights in order to will drive productivity, accuracy, and simplification in merchandising organization.

• Responsible for the timely and efficient execution of the merchandising support strategy via supporting processes and projects, creating and maintaining of best practices, and designing of tools and techniques.

• Analyze key processes and performance to identify areas of inefficiency or ineffectiveness and helps recommend actions to improve. Shares best practices with merchandising support team and key stakeholders to drive productivity, simplification and efficiency across the merchandising organization.

• Supports relationships with stakeholders collect their feedback regarding job tasks, obstacles, opportunities, best practices and ideas, compiling feedback from partners to offer solutions that drive productivity, simplification and efficiency across the merchandising organization.

• Assists in facilitating alignment with key stakeholders to maintain a thorough understanding of the work, partners and support needed across the merchandising organization. Support the delivery of projects, best practices and process improvement initiatives.

• Utilize qualitative data (focus groups, cross functional council sessions, surveys) and quantitative analytics (financial, payroll, performance reporting) to infer insights, inform business partners across multiple areas of merchandising (IRP, Merch Ops, Global, Core, Pricing, etc), evaluate performance and drive productivity, efficiency and simplification.

• Establish trust credibility and reliability and work collaboratively to accomplish organizational goals.

Required Qualifications:

• Bachelor's Degree In Business, Industrial Engineering, Analytics, Communiations or related field; or equivalent combination of education and related experience. and 3-5 Years Experience in merchandising, retail, merchandising support, store operations or related field

• 1-2 Years Experience in either communications, public relations, project management, business operations, labor productivity, engineering, quality, data analytics, statistics, or operations reporting.

• Experience leveraging business insights to develop and lead business solutions that drive results

• Experience in management of overlapping, complex and cross-functional events and projects

Preferred Qualifications:

• Corporate experience in a large organization, preferably retail

• Understanding of merchandising & store operations

• Experience communicating with intent to influence decisions and drive business results

• Experience with Microsoft products (Outlook, Excel, PowerBI, etc.) or related business software to report and analyze data

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.