... significant mixed fleet clients. Will be the main point of contact for any customer service requests. The CAO ... platforms. Owns the client's experience and acts as a link between Sales, Operations, Customer Service ...

... . Build analytics tools that utilize the data pipeline to provide actionable insights into customer ...

... will deliver initial training for Flight Service Specialists and Air Traffic Controllers using NAV ... hand with NAV CANADA, the second-largest Air Navigation Service Provider (ANSP) worldwide , to develop ...

... reports. Collaborate with external sales representatives, customer service engineers/technicians ... Customer Experience Leads and clients through fault isolation and resolution of technical issues to ...

... Schedule with clear milestones and assignees to ensure on-time delivery Review customer Request ... discriminators that will increase the probability of win Define bid strategy to address customer ...

... level of customer service. Monitor work costs, status and quality and come up with appropriate ...

... of service management processes at CAE. As Senior Manager, you and your team will be responsible for the development and enhancement of an enterprise IT Service Management and IT Operations Management ...

... competitive landscape. Service Delivery: Responsible for the team providing the timely and efficient ... closely with product development teams to drive innovation, identify market trends, customer feedback, and ...

... leads the definition of training solutions at the very early stages of customer needs definition ... customer requirements throughout the entire life cycle of the training program. These solutions integrate ...

... customer needs and supports local procurement strategies. Provides direction and support related to ... internal support organizations and externally with suppliers. Ensure adherence to Service Level ...

... issues directly on the flight simulator Preparation of the simulator for customer training and ... interpret complex customer requirements Optional aircraft/systems experience to apply hands-on ...

... the management team and employees with respect to all human resources issues. Excellent customer service skills and the ability to exercise good judgment and build and maintain relationships with ...

... plans and make any necessary adjustments. Act as a resource person for customer service ...

... the work to be performed occurs on a customer site where vaccination is required by the Government of ...

... , production support, to after-sales service. Are you ready to: Delivering complex solutions into hosted ...