Job Information
TEKsystems Bilingual Customer Service Specialist in Montreal, Quebec
Description:
TEKsystems' client in Montreal is looking to add an enthusiastic Bilingual Customer Service Representative to their team to support a large-scale project in the Montreal area. The role requires someone who is comfortable using their personal vehicle (paid expenses), to travel to client/merchant sites, and support a semi-technical onboarding project.
This role is a 3-month contract with the possibility of extension. This role will be split between 0.5 days at home and 4.5 days in the field working directly with partner merchants.
Day to Day Responsibilities:
Driving to merchant sites, providing onboarding support, and reminding merchants to update their information on Stripe during the visits.
Troubleshooting issues the merchant is facing
Tracking each merchant meeting and updating their information in the system
Additional Skills & Qualifications:
Completion of High-school Diploma or relevant post-secondary education
6+ months of relevant experience in sales, customer service, or driving.
Excellent English and French communication skills. (Must be 100% bilingual)
Nice to Have Experience:
Some SQL experience
Fluent in Cantonese, Mandarin Punjabi, or French
Perks:
You can expense up to $20 lunches per day
Fuel allowance: 75c per KM
#PriorityCanada
À propos de TEKsystems:
Nous sommes partenaires dans la transformation. Nous aidons les clients à activer des idées et des solutions afin de profiter d’un nouveau monde d’opportunités. Nous sommes une équipe solide de 80 000 personnes, nous travaillons avec plus de 6 000 clients, dont 80 % faisant partie du Fortune 500, partout en Amérique du Nord, en Europe et en Asie. En tant que chefs de file de l’industrie des services technologiques complets, des services aux talents et des applications du monde réel, nous travaillons avec des leaders progressistes pour favoriser le changement. C’est le pouvoir d’un vrai partenariat. TEKsystems est une société du groupe Allegis.
Québec Numéro du permis d'agence de placement de personnel AP-2000547
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Quebec Personnel Placement Agency Permit Number AP-2000547
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