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Lumen
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Helena, Montana
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Engineer position requires a high degree of technical and coding competencies while providing support to ... systems in line with Managed Services customer goals and requirements
Evaluate new technical
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Lumen
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Helena, Montana
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the application of the technology to the customer
Technical understanding of the digital ... the mix of solutions sold.
The Main Responsibilities
Will support early-stage customer
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Lumen
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Helena, Montana
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and resolving customer reported trouble.
Providing advanced technical support to include remote ... :**
5+ years of technical customer-facing call center experience
Cisco CCNA certifications or
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Lumen
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Helena, Montana
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Support Engineer is responsible for providing high-quality technical and configuration management support ... .
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek
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Lumen
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Helena, Montana
...
turn-up, customer access group, technical customer account management, disconnects and billing ... .
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek
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Lumen
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Helena, Montana
...
turn-up, customer access group, technical customer account management, disconnects and billing ... .
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek
...
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Lumen
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Helena, Montana
...
turn-up, customer access group, technical customer account management, disconnects and billing ... .
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek
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Lumen
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Helena, Montana
...
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Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek ... , and validation. As a highly technical and hands-on position, the Lead Engineer will be responsible for
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Lumen
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Helena, Montana
...
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Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek ... technical skill level working on complex assignments within the network systems installation and/or
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Lumen
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Helena, Montana
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, Security +, JNCIP-SEC, NSE4/5
• 5 + year of technical customer call center experience ... .
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek
...
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Lumen
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Helena, Montana
...
needed in support of service modification.
Work with customer and company personnel to help identify and define technical. problems, determine and design the solution and assist customer in implementing
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Lumen
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Helena, Montana
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customer and company personnel to help identify and define technical. problems, determine and design the ... marketing and networking events and activities with customer technical and business contacts.
Provide
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Lumen
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Helena, Montana
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service modification.
Work with customer and company personnel to help identify and define technical ... settings.
Participate in marketing and networking events and activities with customer technical and
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Lumen
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Helena, Montana
...
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Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek ... to design, develop, and maintain automated customer journeys using the ContactEngine platform. The
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Lumen
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Helena, Montana
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will play a key role in ensuring our brand experience is consistent wherever a customer interacts with ... and any technical issues are resolved quickly.
Conduct naming brand reviews, and others, as
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Lumen
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Helena, Montana
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a thorough understanding of deploying and managing application lifecycles to interpret customer ... .
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek
...
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Lumen
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Helena, Montana
...
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Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek ... , build a strong network of support, and kickstart your career. Lumen offers a fully immersive, 10-week
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Lumen
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Helena, Montana
...
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Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek ... .
Attend customer meetings as part of incident response and incident handling.
Collaborate with Tier 2
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Lumen
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Helena, Montana
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Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek ... drive revenue growth and customer engagement for assigned product lines.
Leads and manages each
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Lumen
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Helena, Montana
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Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek ... comprehensive plans for large, complex, highly technical projects that cover the following: phased delivery
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Lumen
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Helena, Montana
...
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Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek ... technical projects that cover the following: phased delivery plan; resource requirements, project costs
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Lumen
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Helena, Montana
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Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek ... planning and records/capacity.) This position resides in the Regional Customer Network Solution department
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Lumen
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Helena, Montana
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Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek ... to monitoring for performance and troubleshooting.
Act as a true technical architect and
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Lumen
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Helena, Montana
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dedicated team of global engineers managing and maintaining the infrastructure in support of the managed ... internal support by deploying and maintaining infrastructure and services required by internal teams to
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Lumen
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Helena, Montana
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Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek ... infrastructure in support of the managed hosting products. The team deploys and maintains management services
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