We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What You’ll Be Doing

You will be accountable for raising CIBC brand awareness in Canada’s largest airports by promoting, educating and enrolling new and existing clients into CIBC products. You’ll engage individuals in advice based discussions; provide them with product information with the goal of growing CIBC credit card sales. Reporting to the Area Sales Manager you will execute sales strategies to support the advancement of CIBC’s credit card market share through the delivery of an outstanding client experience.

How You’ll Succeed

• Business Development - Engage prospective clients in needs based sales discussions to identify credit card sales opportunities and drive credit card sales growth through exceptional client service. You will leverage deep product knowledge and a disciplined sales approach to drive business development opportunities and franchise new and existing clients into CIBC products and services. You will thrive in this role if you are entrepreneurial in nature and comfortable working in a self-managed environment.

• Sales Execution – Ensure all forms and applications are completed accurately. Track, record and update sales activities into the appropriate tool(s) and systems to accurately capture sales and provide updates to Senior Manager on sales in comparison to established sales targets. Process valid transactions, complete all related documentation on time and obtain authorization as required. Maintain and ensure client confidentiality of all client information and files at all time and ensure compliance with established policies and procedures.

• Client Experience - Deliver consistent client service excellence and strong sales results, supporting the business unit to meet credit card sales targets and maximum sales effectiveness. Help to create a positive work environment and effectively role model CIBC’s mission, vision and values.

Who You Are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.

• You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve.

• You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.

• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

• Mandarin and/or Cantonese language skills are an asset

• Shift work with hours of work ranging from 5:00am-1:00pm; 1:00pm-9:00pm, however candidates should be flexible to work any shift, including weekend work

What CIBC Offers

At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:

• Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home

• Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity

• Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning, and comprehensive product training

• Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• CIBC is committed to doing our part to protect our team, our clients and our communities. We want to ensure we have a safe and healthy workplace, and we want to do our part to get through this pandemic. In keeping with this commitment, and as a condition of employment, CIBC requires all successful candidates to be fully vaccinated against COVID-19 as of their start date, or provide written proof of a medical exemption, or other substantiated accommodation request under applicable human rights legislation.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

5980 Airport Rd, Pearson Int

Employment Type

Regular

Weekly Hours

15

Skills

Client Relationship Management, Customer Service, Identifying Sales Opportunities, Product Knowledge, Sales Objectives, Sales Results

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.