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Prime Therapeutics
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Saint Paul, Minnesota
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business and retention planning for the client.
Ensures Service Level Agreement performance.
Owns ... of the achievement of customer service requirements including attainment of performance guarantees
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Prime Therapeutics
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Saint Paul, Minnesota
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ensure performance guarantees, turnaround times and other internal and external service levels are met ... , discipline, development goals, business goals, training, etc.) for immediate focus area or client team
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Prime Therapeutics
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Saint Paul, Minnesota
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leading new client implementations and enterprise-wide projects, analysis, and/or initiatives. This ... , enterprise analysis, and client or executive engagement.
Responsibilities
Lead client
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Prime Therapeutics
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Saint Paul, Minnesota
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of all client specific clinical programs and drug strategy recommendations including drug formulary ... recommends Prime standard offerings to meet client requirements and builds strong relationships with key
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Prime Therapeutics
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Saint Paul, Minnesota
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provider appeals accurately and timely according to the client's specific requirements based on current ... provide the highest quality of care and service to our members.
If you are looking to advance your
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Prime Therapeutics
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Saint Paul, Minnesota
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retention planning for the client.
Ensures Service Level Agreement performance.
Owns overall ... of the achievement of customer service requirements including attainment of performance guarantees
...
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Prime Therapeutics
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Saint Paul, Minnesota
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involves complex decision making, is client facing, and acts as a strategic liaison between the business ... product performance and usage of features and act as point of contact for enterprise, vendor, and client
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Prime Therapeutics
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Saint Paul, Minnesota
...
.
Responsibilities
Oversees and coordinates workflow for the existing client underwriting group
Manages a ... clients
Provides support to Sales and Client Engagement, assisting in the development of client
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Prime Therapeutics
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Saint Paul, Minnesota
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validated program enhancements, creation of usable, client collateral materials with marketing, and onsite client presentations
Leads evaluation and identification opportunities for improved management of
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Prime Therapeutics
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Saint Paul, Minnesota
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responsible for executing processes that ensure IT’s compliance with regulatory, industry and client security ... compliance to security requirements to HITRUST, SOC 2, HIPAA, and client contracts
Collect metrics
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Prime Therapeutics
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Saint Paul, Minnesota
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and interact with client partners
Other duties as assigned
**Minimum Qualifications ... collaboratively to provide the highest quality of care and service to our members.
If you are looking to
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Prime Therapeutics
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Saint Paul, Minnesota
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. goals, coordinate workload, ensure quality, establish procedures, meet client/customer expectations and ... strong analytical skills
Strong team player that has a customer service approach and is solution
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Prime Therapeutics
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Saint Paul, Minnesota
...
.
Resolve or appropriately escalate client or customer service issues and create processes and plans to ... performance complies with service levels and performance standards, internal policies, and state and federal
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Prime Therapeutics
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Saint Paul, Minnesota
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initiatives
May be required to routinely collaborate and interact with client partners
Other duties ... achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to
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Prime Therapeutics
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Saint Paul, Minnesota
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Solutions dashboards and reporting to Prime and Client leadership, intended to drive awareness and support ... ) analysis.
Work with Prime’s Client Engagement and Marketing teams to develop and reinforce a
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Prime Therapeutics
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Saint Paul, Minnesota
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usable, client collateral materials with marketing, and onsite client presentations
Leads evaluation ... Authorization, Post Service Claim Edits, Site of Service and any additional programs.
Develops new
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Prime Therapeutics
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Saint Paul, Minnesota
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, coordinate workload, ensure quality, establish procedures, meet client/customer expectations and manage the ... strong analytical skills
Strong team player that has a customer service approach and is solution
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Prime Therapeutics
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Saint Paul, Minnesota
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performance measurements and analytics, customer reporting, client delegation activities, policies and ... and service to our members.
If you are looking to advance your career within a growing, team
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Prime Therapeutics
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Saint Paul, Minnesota
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leaders across the organization, collaborating to solve complex problems.
Analyze client needs and ... collaboratively to provide the highest quality of care and service to our members.
If you are looking to
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