Since 1995, Thrivent Charitable Impact & Investing (“Thrivent Charitable”) has worked with clients, financial advisors, and community partners to bring hope to the world by empowering people to create the change that matters most to them. We open the joy of generosity to all by making it easy for anyone to give to the causes they cherish. We act both as stewards of what donors entrust to us and champions for building a better world. We believe in possibilities that are greater than just what is seen, and we use the gifts God has given us with intention and accountability.

An independent 501(c)(3) public charity, Thrivent Charitable partners with Thrivent to 1) help more people achieve financial clarity by empowering lives of service and faith; 2) reach more clients who want their financial plans to incorporate generosity, charitable and legacy planning; and 3) provide a seamless client experience. Since its inception, Thrivent Charitable has received over $2 billion in charitable gifts and commitments to support the most important organizations and pressing issues in our communities.

The Senior Coordinator position ensures effective and efficient organization, coordination, and technical support for the marketing and donor services departments. This position works across Thrivent Charitable and Thrivent teams to collaborate on initiatives to improve the experience of those we serve to deliver value. The Senior Coordinate has exceptional relationship skills and can work across teams to provide personal service in support of Thrivent Charitable’s growth plans and annual objectives.

**This position will work a hybrid schedule, working in the Minneapolis office 1-2 times monthly and quarterly, or as expected.

DUTIES & RESPONSIBILITIES:

• Oversees department processes/procedures with a strong focus on improvement. Collaborates across functions to develop and test new processes or procedures impacting donors. Creates and maintains departmental documentation to ensure that it’s up-to-date and useful including the business continuity plan.

• Oversees department’s digital file management in Content Server, Teams and SharePoint. Audits compliance to file naming convention, annual compliance review, item numbers, revision dates, location/link and annual archival/retention practices.

• Develop and maintain donor and FA story database and facilitate requests for content across team and Thrivent. Record FA and donor stories and uses (annual report, Thrivent magazine, newsletters etc.) in database.

• Liaise with operations and CCP to keep groups informed of mass communications or donor initiatives which could result in large influx of inquiries.

• Monitor Donor Services and Marketing general mailboxes; answer phone, email and other correspondences and responding to or referring inquires.

• Prepare and review transactional communications and general correspondence for donors, financial advisors, and other external audiences.

• Administer VIP/HOH communication deliverables and other field recognition programs.

• Work through grant agreements, compile information and support grantmaking program administration.

• Learns Thrivent Charitable communications platforms and performs back up support (email, zoom and website).

• Support the development and promotion of a variety of standard and episodic donor engagement and marketing programs/initiatives that are based on Thrivent Charitable objectives.

• Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable. ​

• Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.

  QUALIFICATIONS & SKILLS:

• College degree or an equivalent work experience preferred.

• 3+ years of experience supporting high volume coordination and complex multi-tasking activities.

• Experience with heavily detailed coordination of initiatives and programs.

• Strong technical aptitude with MS Office including Teams and Outlook, with a focus on advanced PowerPoint skills.

• Experience maintaining confidentiality of sensitive materials at all times.

• High level of organization and hyper attention to detail.

• Strong written and verbal communication skills, great at proofreading – spelling, punctuation, and grammar.

• Demonstrated ability to work independently as well as part of a team.

• Take initiative in problem-solving.

• Expert prioritization in a high-volume, fast-paced environment.

Preferred Qualifications:

• Experience collaborating in a matrix organization.

• Enthusiasm for building relationships and collaborating across teams and functions.

• Strong ability to interact with all levels in an organization.

  Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex , gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state , or federal law. This policy applies to all employees and job applicants.

  Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation , please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.

At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow.

For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work.

Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit Thrivent.com to learn more. You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.