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CrowdStrike, Inc. Sr. Manager, IT Tools/Applications & Collaboration (Remote) in Minneapolis, Minnesota

CrowdStrike, Inc. Full time R19502 About the Role: The Identity and Productivity Automation team at CrowdStrike is seeking an experienced IT leader to drive the strategy, implementation, and operational support for our enterprise application toolchain and collaboration platforms. This senior role will oversee the Atlassian product stack including Jira, Confluence, Bitbucket and related DevOps tools/services as well as collaboration tools. The ideal candidate will bring strong technical and people management skills to develop high-performing teams. What You ll Do: Define the technology vision and roadmap for enterprise IT applications aligned with business needs Lead the implementation, configuration, and integration of the Atlassian toolset across the organization Establish IT service management processes including change control, release management, and incident response Develop and execute a cloud strategy to migrate on-premises tools to SaaS or hosted environments Ensure high availability, performance, security, and compliance for all managed applications Oversee vendor/contractor relationships and negotiate/manage application licensing, support contracts Build, mentor and provide technical leadership to a team of application administrators/engineers Implement DevOps culture with CI/CD pipelines, automated provisioning and application monitoring Meet rigorous security standards including FedRAMP Moderate/High for government cloud workloads Manage capital and operational budgets for the applications portfolio Closely collaborate with Engineering, Product Management, and Project Management teams to deeply understand their application needs Develop and implement operational models, processes and guardrails to accelerate software delivery while mitigating stability and compliance risks Serve as a strategic partner to remove bottlenecks and enable seamless, high-velocity value streams across the toolchain Plus management of the collaboration tools portfolio including: Define standards and governance for approved collaboration platforms Oversee implementation, integration and support for communication/productivity applications Ensure secure sharing, storage and collaboration across the technology stack Manage subscriptions, licensing and vendor relationships for collaboration tools M&A Responsibilities: Lead migration and consolidation efforts for application portfolios during mergers and acquisitions Evaluate inherited tools/platforms and develop standardization roadmaps Manage integration of disparate toolchains into unified enterprise environments Develop processes for secure offboarding/access removal of divested applications What You ll Need: 12+ years of experience managing enterprise-scale application platforms and toolchains Deep expertise with the Atlassian product suite (Jira, Confluence, Bitbucket) for 10000+ users Strong technical skills including scripting, CI/CD, container/cloud technologies Experience leading teams of application administrators, engineers, and support staff Solid understanding of ITIL practices and IT service management frameworks Excellent project management, communication and stakeholder management abilities Track record executing change management and process improvement initiatives Experience achieving security authorizations and meeting compliance standards (FedRAMP, FISMA, etc.) Bachelor's degree in Computer Science, IT, or related technical field Plus experience with: Enterprise collaboration and productivity platforms Cloud storage/file sharing applications Project/work management tools Online whiteboards/ideation tools Resource/workforce management solutions #LI-NA1 #LI-Remote CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collec ive action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance. Find out more about your rights as an applicant. - http://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf CrowdStrike participates in the E-Verify program. Notice of E-Verify Participation - http://e-verify.uscis.gov/web/media/resourcesContents/E-VerifyParticipationPosterES.pdf Right to Work - https://www.e-verify.gov/sites/default/files/everify/posters/IERRightToWorkPoster%20Eng_Es.pdf Apply Here: https://www.click2apply.net/RWJ5JBCWJDnqlcMBRTpmEj PI248554843

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