Job ID342061 LocationTwin Cities Job FamilyLR-Service/Maintenance/Labor Full/Part TimeFull-Time Regular/TemporaryRegular Job Code6049 Employee ClassTeamsters Local 320 About the Job Promotional priority for Teamsters runs from 7//23/2021 through 7/30/2021 Responsibilities Customer Service * Communicate and interact with co-workers, customers and others in a positive and respectful manner to provide positive public relations and customer service. * Operate computerized cash register. * Collect fees and parking tickets and keep them organized. * Control parking of vehicles for best utilization of space. * Report problems to appropriate parking personnel. * Handle minor complaints. * Answer questions related to automated pay machines, respond to or initiate inquiries, and explain policies and procedures. * Demonstrate initiative and a willingness to help team members when necessary. * Work independently as well as in a team environment. * Respond positively to supervisor's direction and customer concerns. * Treat others with respect and consideration. * Write and speak clearly and effectively. * Monitor sound/video systems proficiency with equipment. Quality Work and Productivity * Perform quality work in an efficient and timely manner. * Complete all work according to established University and PTS procedures and standards. * Offer ideas and suggestions to increase efficiency and improve services. Starting Hourly Rate: $20.00 Work Environment The work is performed in both interior and exterior environments in University parking structures and lots. Qualifications Minimum Qualifications * High school diploma or equivalent, with one-year retail experience in dealing with public and cash handling. * Excellent communication skills. * Ability to follow written and oral instructions. Preferred Qualifications * Experience in a parking program. * Experience at a university or a campus setting. * Ability to process cash and credit transactions in a timely manner. * Ability to organize information from multiple sources to correctly process parking transactions. * Knowledge of or ability to learn computerized parking system. * Following and communicating University policies and procedures. * Assisting in sustaining a culture of respect and accountability. * History of strong and positive customer service experience. About the Department Parking & Transportation Services is a self-supporting unit of the University of Minnesota within Auxiliary Services. The department is responsible for the administration, operation and maintenance of reliable and efficient transportation services on the Twin Cities campus including transit, parking, fleet, streets, walkways and way-finding. PTS supports alternatives to the single-occupant vehicle and promotes programs to encourage the University community to walk, bike, carpool, or take the bus. The department handles compliance documentation for all University vehicles or licensed equipment and administers the fuel credit card, vehicle insurance and safety, and employee driver training programs. PTS Mission: Facilitating safe and effective integrated transportation systems that provide services for pedestrians, bicycles, transit and vehicles. How To Apply Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume. Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section. To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647). Diversity Employment Requirements Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convict ons do not automatically disqualify finalists from employment. About the U of M The University of Minnesota, Twin Cities (UMTC) The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations. The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.