Job Description Pay: $60000 per year - $60000 per year At Great Wolf, theFood Outlet Managerleads the daily operations of a food outlet and ensures areas are kept in a clean and orderly condition. The Manager is responsible for standards' establishment, staff training, schedule/resource coordination, workflow inspection, inventory maintenance and equipment supplies. Join our Pack: * Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels * Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives * Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training * Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund * Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: * Medical, Dental, and Vision insurance * Health savings account * Telehealth resources * Life insurance * 401K with employer match * Paid vacation time off * Paid parental leave Essential Duties & Responsibilities Responsible for training and developing of staff for potential career advancement, providing feedback, and making personnel related decisions Ensures staff are scheduled effectively to maximize customer satisfaction and financial objectives are met Responsible for performance reviews, investigations, discipline, salary planning, and all other staff related functions Point of contact for customer escalations and ensuring issues are resolved consistent with Great Wolf policies Responsible for interaction with customers to take food and beverage orders, process via Point of Sale system, and preparing customer orders Ensures balance of registers and daily reporting of financials Maintains food and beverage readiness by notifying employees of service standards, ensuring adequate supply and food inventory levels, and keeping equipment operating by troubleshooting, maintenance, and/or calling for repair Basic Qualifications & Skills High School diploma or equivalent experience 1+ year supervisory experience in a food/restaurant setting Demonstrated ability to effectively resolve conflict Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed Desired Qualifications & Traits Thorough understanding of sanitation related skills and experience taking precautions to ensure clean food environment Excellent customer service skills Positive attitude Physical Requirements Ability to lift 30 lbs. Ability to stand/sit for long periods of time Ability to bend, stretch and twist Application Instructions We are hiring immediately, with relocation packages available. Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step.