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Metropolitan Council Business Systems Analyst III (BSA 3) in Minneapolis, Minnesota

Business Systems Analyst III (BSA 3)

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Business Systems Analyst III (BSA 3)

Salary

$82,908.80 - $134,555.20 Annually

Location

Minneapolis, MN

Job Type

Full-Time

Remote Employment

Flexible/Hybrid

Job Number

2024-00189

Division

Metro Transit

Department

System Safety

Opening Date

07/04/2024

Closing Date

7/18/2024 11:59 PM Central

  • Description

  • Benefits

  • Questions

WHO WE ARE

This position is eligible for a hybrid (both remote and onsite) telework arrangement. Candidate's permanent residence must be in Minnesota or Wisconsin.

We are committed to supporting a diverse workforce that reflects the communities we serve. We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website. (https://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx)

How your work would contribute to our organization and the Twin Cities region:

TheBusiness Systems Analyst III (BSA 3) is the advanced and/or lead level. Individuals in this role combine business planning expertise with information technology systems to analyze and translate the Safety Departments' business requirements into system use. The BSA 3 will apply an in-depth, comprehensive working knowledge of an enterprise-wide application system or operational-critical system and lead projects of moderate complexity. Information systems are typically enterprise-wide and/or have significant impact on Council's operations. Incumbents exercise great latitude in determining work methods and system requirements. The BSA III is distinguished from the BSA II by the need for broader understanding of business systems, greater degree of independent judgment exercised and autonomy and responsibility to perform more complex modifications and configurations within the system. BSA III incumbents have a significant role in system analysis, problem identification, and the recommendation/ implementation of solutions to high level management. Positions lead organization-wide teams on system implementation projects and serve as a champion for business process improvements. Examples of business and operations computer systems at the Council include iDash, People Soft Financials, People Soft HRMS, TXbase, Origami Risk Management, HASTUS, Synergen, Regional Fare Collection System, etc.

What you would do in this job

  • Serves as a resource to professional and technical staff and departmental customers on configuration, modification, implementation and testing within an enterprise-wide application (finance, human resources) or operational critical systems.

  • Acts as a lead liaison between department end-users, technical analysts, information technology analysts and vendors in analyzing, designing, configuring, testing and maintaining system to ensure optimal system performance.

  • Works in a technical and project lead capacity; directs professional and technical staff; and works in a detailed hands-on capacity with moderately complex to complex systems projects and assignments.

  • Assists in defining project scope, objectives, project deliverables and critical target dates.

  • Develops, coordinates, and implements plans to test business and functional processes during system development and quality assurance testing. Applies analytical methods to develop information needed to evaluate current operations such as work distribution charts, flow charts, process-and-operation charts trends and costs.

  • Research best practice models for business processes and administrative systems within and outside the public sector. Models include process design, performance measurement, technology (web-based solutions), and other efficiencies. Reads and keeps up-to-date on business functional areas in order to understand system customer requirements and system feasibility.

  • Communicates proposed solutions and implementation details of system components to appropriate parties.

  • Develops training curriculum and conducts formal training sessions for assigned customers.

  • Acts as project leader on designed projects by directing and coordinating the activities of other staff involved in the system analysis, evaluation, design and installation.

  • Performs other related duties.

What education and experience are required for this job (minimum qualifications)

Any of the following combinations of experience in business systems management or related analytical experience with a minimum of one year performing configurations and modifications within a business application and completed education in Business System Management or closely related field:

  • High school diploma/GED with eight (8) years of experience with a minimum of one year performing configuration sand modifications within a business application.

OR

  • Associate degree with six (6) years of experience with a minimum of one year performing configurations and modifications within a business application.

OR

  • Bachelor’s degree or higher with four (4) years of experience with a minimum of one year performing configurations and modifications within a business application.

OR

  • Master’s degree or higher with two (2) years of experience with a minimum of one year performing configurations and modifications within a business application.

.

What additional skills and experience would be helpful in this job (desired qualifications):

  • Degree in Computer Science, Management Information Systems, IT, Data Science, Business Administration or closely related field.

  • Proficiency in SQL programming.

  • Experience with application development (C#, .net, PowerApps, etc.).

  • Experience with BI tools (PowerBI, Tableau, R Shiny, etc.).

  • Interest in and enthusiasm for public transit.

  • Experience working with a diverse workforce or communities.

  • Demonstrated ability to promote and support an equitable, positive, and respectful work environment that values cultural diversity among all employees.

What knowledge, skills and abilities you should have within the first six months on the job:

  • Advanced computer skills in word processing, complex spreadsheets, graphics presentations and database management required (Word, Excel, Access and Power Point). Proficiency in the use of Crystal Reports or similar applications preferred.

  • Ability to read, analyze and interpret common technical journals, safety reports and regulation. Ability to respond to common inquiries or complaints from internal and external customers. Ability to write speeches and articles in a prescribed technique or style. Ability to effectively present information to top management, public groups or Council members.

  • Ability to interpret and apply mathematics and statistical methods and procedures gained through professional educational training.

  • Requires the skill and persuasion in dealings with others both inside and outside of the department. Interactions with others generally require influencing, instructing and negotiating with individuals to gain their understanding, cooperation and action. Interactions may involve efforts to persuade and negotiate with other representatives or officials outside of the organization but does not have the authority to act on behalf of the organization in matters where there are legitimate differences of opinion. Promotes an equitable, positive and respectful work environment that values culture and diversity among all employees.

What you can expect from us:

  • We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.

  • We encourage our employees to develop their skills through on-site training and tuition reimbursement.

  • We provide a competitive salary, excellent benefits and a good work/life balance.

More about why you should join us! (http://metrocouncil.org/Employment/Making-A-Difference.aspx)

Additional information

Union/Grade: Non represented / Pay Grade H

FLSA Status: Exempt

Safety Sensitive: No

What your work environment would be:

You would perform your work in a standard office setting. Work may sometimes require travel between your primary work site and other sites.

What steps the recruitment process involves:

  • We review your minimum qualifications.

  • We rate your education and experience.

  • We conduct a structured panel interview.

  • We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.

Agency

Metropolitan Council

Address

390 Robert St. N.

St. Paul, Minnesota, 55101

Website

https://metrocouncil.org

We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

  • Guaranteed monthly retirement income through Minnesota State Retirement System pension fund

  • Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan

  • Two or more medical plans from which to choose, with employer contribution towards premiums over 80%

  • Dental insurance, life insurance and vision insurance

The following benefits are provided to all employees as part of working for the Council. You will have access to free:

  • Well@Work clinic

  • bus/rail pass valued at over $1200 per year

  • parking at many job locations

  • fitness centers at many job locations

  • Employee Assistance Program

  • extensive health and wellness programs and resources

    01

    Applicant Instructions: The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this internship. Answer each question accurately and thoroughly and please do not type "see resume" otherwise your application will be considered incomplete and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attached a resume and/or cover letter to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding supplemental questions.

  • Yes

  • No

    02

    How did youfirsthear about this job opening?

  • CareerForce Center

  • Community Event/Organization

  • Employee Referral

  • Facebook

  • Glassdoor

  • Indeed

  • Job Fair

  • LinkedIn

  • Metro Transit Bus Advertisement

  • Twitter

  • Website: governmentjobs.com

  • Website: metrocouncil.org

  • Website: metrotransit.org

  • Website: minnesotajobnetwork.com

  • Other

    03

    If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable.

    04

    Please select the option that reflects your level of education and experience.

  • High school diploma/GED with eight (8) years or more of experience with a minimum of one year performing configuration sand modifications within a business application.

  • Associate degree with six (6) years or more of experience with a minimum of one year performing configurations and modifications within a business application.

  • Bachelor's degree or higher with four (4) years of experience with a minimum of one year performing configurations and modifications within a business application.

  • Master's degree or higher with two (2) years of experience with a minimum of one year performing configurations and modifications within a business application

  • None of these options fit my education and experience

    05

    Please describe your experience with SQL programming. If you do not have this experience, please type "None".

    06

    Please describe your experience with application development. If you do not have this experience, please type "None".

    07

    Please describe your experience with BI tools. If you do not have this experience, please type "None".

    08

    Please describe your experience with project management and working on large cross-departmental enterprise-scale projects. If you do not have this experience, please type "None".

    09

    Please describe your knowledge of public transit. If you do not have knowledge, please share your interest and enthusiasm for public transit. If this does not apply to you please type "N/A".

    10

    Please describe a time when you changed your style to work more effectively with a person from a different background. In your response specify the situation, actions you took, outcome, and what you learned. If you do not have this experience, type N/A.

    Required Question

Agency

Metropolitan Council

Address

390 Robert St. N.St. Paul, Minnesota, 55101

Website

https://metrocouncil.org

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