Description Job Purpose:Assure the integrity of company software applications, usability and functionality. Essential Functions:In order to perform this job successfully, an individual must be able to perform each essential function satisfactorily and regular attendance is required. The responsibilities listed below are representative of the primary essential functions required; additional duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Key Responsibilities: Review, analyze, test and document new software applications Participate in projects as the Software representative Consult with users to identify operating procedures and clarify development objectives Define and implement IT quality assurance practice and procedures Provide Tier Two support of company software applications such as Lotus, NextGen and others Create and maintain templates and documents in the electronic medical record Create and maintain Crystal Reports Other duties may be assigned to meet business needs Supervisory Responsibilities:None Qualification Requirements:The qualifications listed below are representative of the knowledge, skills, and/or abilities required to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience Requirements:High School diploma or GED is required. College degree in the field of computer science is preferred. 3-5 years experience supporting and/or implementing an Electronic Health Record and/or Practice Management Software system is required. At least 3 years experience with NextGen EPM and EHR is preferred. Expertise on File Maintenance and System Admin preferred, and knowledge of Anesthesia is a plus. Knowledge, Skills and Abilities: Highly self motivated and directed. Working knowledge of: Relational databases and client server concepts. Customer Service Principles. Ability to: Present ideas in user-friendly language. Communicate effectively verbally and in writing. Multitask and be detail oriented. Effectively prioritize and execute tasks in a high-pressure environment. Work independently as well as in a team environment. Work effectively with individuals and groups at all levels of the organization. Physical Requirements:The physical requirements described here are representative of the physical demands required by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to walk, sit, stand, reach overhead, and bend to the floor. The employee is regularly required to talk and hear. The employee is required to use dexterity of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may be required to lift and transport moderately heavy objects, such as computers and peripherals. Employees may be required to travel to other company locations due to staffing and training needs. Working Environment:The working environment described here is representative of the setting which an employee may encounter on the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position,the employee works in an office environment. The employee is exposed to a computer monitor daily. The employee may be required to travel by automobile and exposed to changing weather conditions while performing the duties of this position. While performing the duties of this position, the employee must be alert to conditions that may impact the safety of patients, employees and visitors. This job description refle ts management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned. MNGI Digestive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. It is the policy of MNGI Digestive Health to comply with all federal and state laws concerning the employment of persons with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC). Furthermore, it is the company policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment MNGI's Culture of Caring "We are caring people caring for people". All caregivers should reflect our core values: Compassion: being empathetic and considerate of the needs of our patients and caregivers Teamwork: Being accountable for actions, supporting each other in meeting the needs of our patients, and respecting the voice/opinions of others assuming good intent. Integrity: Demonstrating honesty, trustworthiness, and transparency whenever you interact with patients or each other. The MNGI Team Promise We recognize every member of our team as a caregiver. We acknowledge that we each individually and collectively contribute to our patients' care experiences, and therefore their healing. We promote a Culture of Caring for our patients and each other. To support our Culture of Caring we: Embrace open communication, mutual acceptance, trust, respect, empathy and a commitment to personal and professional growth. Value diversity, accountability, problem-solving, collaboration, and contribution. Minnesota Gastroenterology, P.A. is an EEO/AA employer: women, minorities, the disabled and veterans are encouraged to apply.