SHERPA Program Coordinator

The Opportunity

SHERPA is a specially trained team of peer recovery coaches offering guidance to individuals and families navigating the Substance Use Disorder (SUD) treatment system. SHERPA provides recovery, harm-reduction, and crisis service linkage and emotional support based on the principles of hope, wellness, dignity, and choice.

Responsibilities

• Coordinate and develop schedules for covering the on-call shifts with partner hospitals and community referrals.

• Assist the Program Supervisor in overseeing documentation; ensure that peers are completing reports in a timely and efficient manner for the Supervisor to review and aggregate.

• Assist the Program Supervisor by attending hospital meetings as necessary and representing the Sherpa program.

• Engage people in strengths-based, trauma-informed peer support at the very beginning stages of their individual recovery plans, primarily in a hospital emergency room setting.

• Demonstrate active listening, respectful motivational questions, and treatment of people as the strongest resource in their own recovery.

• Provide systems advocacy and guidance to individuals as they navigate the substance use disorder treatment system.

• Follow up post hospital discharge.

• Provide warm handoffs to treatment providers and/or recovery support services and other community resources

• Effectively communicate with family, Sherpa Peers, hospital staff, and substance use treatment providers and community supports.

• Document utilization and outcomes with respect and confidentiality.

• Foster environment of mutual respect, cooperation, and teamwork.

• Represent the Sherpa Program in the community with enthusiasm and professionalism.

Qualifications

• High school diploma required. Undergraduate degree a plus.

• NYS Certified Recovery Peer Advocate (CRPA or CRPA-P) preferred.

• Familiarity with recovery skills, support services, and local community resources required, including substance use disorder prevention, treatment, and referrals.

• At least 2 years experience working in substance use or mental health recovery services as a provider or recipient required.

• A valid New York State driver's license with a safe and responsible driving history.

• Intermediate skills, including Microsoft Office (including Word, Outlook and Excel)

Additional Information

Schedule:

• Full-time, 35 hours per week. Tuesday through Saturday, some evenings required.

• Location: Westbury

Benefits Information

Full Health/Dental/Vision Insurance

• Generous, vacation, sick, personal, and floating holiday time

• 403(b); with generous employer contribution

• Flexible Spending Account (FSA)

• Pet Insurance

• Short Term (STD) and Long Term (LTD) Disability Insurance

• Life Insurance

• Employee Assistance Program

FCA is proud to be an equal opportunity employer! We celebrate diversity and are committed to creating an inclusive environment for all employees.

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